Chicago Heritage Park Hotels

"The front desk staff was helpful when we requested change of room. The property was clean and it seemed to be well managed."

"Smelled horrible had mold no comforter just dirty sheets toilet was clogged tv didn’t properly work neither did the air conditioner staff told me they didn’t have covers soon I checked my room and reported to them they were dirty"

"The hotel website said it had 24/7 shuttle service but it only runs from 7 to 9 PM. There wasn’t any hot water available so in order to make tea I had to use several trips to the microwave on another floor. Did appreciate the hand sanitizers at the elevator on the main floor. No towel bars in the bathroom for wet towels."

"Elevator needs work, chipped ceiling, chipped bathroom door, pipe backed up on bottom floor and smelled. Waited for toilet paper at front desk for ten minutes and finally had to ask for it to just be brought to our room. "

"Staff was friendly but the interior (aside from the lobby) definitely needs some updating and fixing up..."

"Amazing hotel"

"Pretty upsetting when you spend money on a nice room"

"The room was very clean. The arrangement well laid out. The only complaint is where the plugs were. One side of the bed had a power strip the other did not. You usually find others in lamps but this was not the case even at the desk I had to crawl under the desk to plug in my laptop. "

"Clean rooms , nice staff"