Bac Giang Hoàng Hoa Thám Park Hotels

"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "

"Our experience at La Sinfonía del Rey was absolutely beyond phenomenal - we loved every aspect of our stay. Upon arriving we were struck by the beauty of the building and excellent location on Hoan Kiem lake. From the moment we walked through the doors and were greeted by the staff in the lobby, every interaction was fantastic. In particular, our personal concierge, Henry, was incredibly attentive, accommodating, caring, and helpful. As a Hanoi native, Henry has vast first-hand insight into the best shops, restaurants, sights, tours and guides. There wasn't a need that went unmet. We looked forward to visiting with Henry he is just a truly delightful person - we're tremendously grateful to have had the chance to get to know him! La Sinfonía del Rey is a very special property made even more so by the staff. Yes, the accommodations are lovely, the decor on point, the sheets luxurious, the food excellent (particularly the buffet breakfast where you're spoiled for choice), the location superb, but it's the PEOPLE who make this an EXPERIENCE. Don't hesitate to book La Sinfonía del Rey, you'll be so pleased that you did!"

"We had amazing stay at the hotel. Staff were kind and helpful."

"Hotel has great team & location. Services are done on time, they have plenty of options for shuttles to airports, other supportive functions. Biggest pron - location & being able to commute fast to any spot around old quarter "

"Awesome staff. A great team. Especially Jimmy, Jenny, Grace, Lily are awesome. The entire team is very professional and very helpful. Excellent place to stay in Hanoi."

"From the initial contact, to arrange the airport transfer, and all through my fortnight stay at this wonderful hotel I was met with great service and friendly staff who wanted to help me enjoy my stay as much as possible. Highly commendable. The hotel and spa is in a great location in the Old Quarter and I’d definitely stay there again."

"We loved this Hotel. It’s beautiful interior, rooms etc. The breakfast was amazing. Rooftop bar is great. The beds are also super comfortable. A fantastic location."

"The hotel was very clean and the staff were extremely attentive."

"I took the standard room and it was very clean and modern. It is very small and compact, you litterally open the door into the bedroom and there is another door for bathroom. It was very hot when I was there, the A/C wasn't very strong but with the fan on, I could sleep well. The door key is also used to power the room and this is common in many places. So during the day, the room got hot and the fridge, warm. It takes about 20 min for the room to cool down once you put the power back on since it is a small room. There was a power outage in the middle of the night so it got real hot, for about an hour while power was restored. I heard power outages are comon in Hanoi so not the hotel's fault. For the price and location, you can't go wrong. If you want your fridge and room to stay cool during the day, I was told (unfortunately only during checkout) that I could have asked for a second key. "