“We visited the area from America. I came with a family of 4. My wife.. 2 teen girls and myself. Found this apartment online and was very nice. Very modern and clean ..right in the heart of the center. Balcony was a plus to see around and to relax .. had AC which was controlled in each room which was very nice as well. Bathroom was as big as the bedrooms! Would def recommend. ”
“We showed up early and had our room right away.
This place has AC that actually works!!!!
Staff is great and the price is right considering the competition in the area. Highly recommended.”
“This is an apartment above a restaurant, not a hotel. We did not know this so it was initially hard to find. But what a beautiful amazingly romantic place. Wi-Fi not great, so come here for the romance not work. All the staff were incredible! Always operating with a spirit of excellence! And it is right next to the castle! ”
“Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal. ”
“Very good experience , staff very helpful and very nice .spacious room, near city Centre in old town , a bit far away from krakow glowny train station. Have microwave oven , very convenient. ”
“This is a great hotel. The staff are so friendly and the housekeeping is excellent. The only thing is the drain in the bathroom cannot keep up with the water coming down from the shower. If you had your shower on, more than 10 seconds, the whole bathroom would have been flooded. The handheld is the only option. ”
“The best hotel we stayed at during our trip to Poland! The staff were extremely friendly and helpful, always ready to assist with anything we needed. Breakfast was absolutely delicious with a wide variety of options to choose from. The rooms were very clean, comfortable, and equipped with air conditioning. We truly enjoyed our stay and will definitely choose this hotel again on our next visit!
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“The apartment was clean, had everything you need for a short stay.
It was a bit confusing to find the entrance as the building entrance is on the side (different street) but otherwise all was fine. ”