Hong Kong Island Hong Kong Zoo and Botanical Gardens Hotels

"Lovely stay at the Hyatt. The desk staff were extremely helpful when we needed to book an extra night because of the travel ban in the Middle East. "

"Really impressed with this hotel. Very helpful and efficient reception staff. The hotel is immaculate, our room was great with super views of the mountains. It was cleaned everyday and towels, water etc replenished. The hotels location was amazing too! "

"Room after upgrade was spacious. However, bottle water is $12 each. Only got a restaurant which has no price listed. Looks expensive. Location is not very convenient. Staff were not very friendly. Check-out has to wait till they finished inspection. Didn’t advise about shuttle service. Only found out by oneself when stepping out the premise after check out & saw the line up, then checked with those guests. Would not come back again."

"The hotel provides me early check in and late check out. The only item that can be improved in the room is the lightning. It is very dim in the computer desk area. Very difficult to read or see the documents in that section. The rest part of the room is perfect and newly refurbished. Very functionable and efficient"

"clean room, great location, convenient, friendly staff."

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"Door lock and toilet door lock is broken. Entrance to property has bad smell. Amenities has only shower gel, shampoo, and conditioner. There is no shower cap and others."

"Excellent treatment and great staff!"

"Courteous staff. Clean"