Aerial view

Reviews of YHA Castleton Losehill Hall - Hostel

4 out of 5
YHA Castleton Losehill Hall - Hostel
Castleton, Hope Valley, England

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 113 reviews" "
Rating 8 - Good. 36 out of 113 reviews" "
Rating 6 - Okay. 16 out of 113 reviews" "
Rating 4 - Poor. 3 out of 113 reviews" "
Rating 2 - Terrible. 6 out of 113 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Stayed 2 nights in Dec 2023

2/10 Terrible

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staued for the second time, great location and very friendly staff. Room was great and breakfast was excellent. Will definitely stay again
Stayed 1 night in Oct 2023
Response from YHA Castleton on 21 Oct 2023
Hi,Thank you for reviewing the hostel. We are very pleased to hear that you had such a great time with us; we look forward to welcoming you back in the future.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay here was super. Lovely location, clean and comfortable, delightful grounds, good foodd, both for breakfast and particularly for evening meal.
Stayed 2 nights in Aug 2023
Response from YHA Castleton on 5 Sept 2023
Thank you for reviewing us. We're pleased to hear you had such a great stay; we hope to welcome you back at some point in the future!

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to Castleton . The bunk bed was comfortable but a bit on the noisy side when you turn over . We had the option for breakfast and it was cooked very well and tasty .
Stayed 1 night in Aug 2023
Response from YHA Castleton on 5 Sept 2023
Thanks for the review! We're pleased to hear you had a great time with us, and that you loved the breakfast. We hope to see you again in the future.

6/10 Okay

Mark, Rochester

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from YHA Castleton on 5 Sept 2023
Thank you for reviewing the hostel. If there's anything we can do to improve, please contact the hostel directly - we would be interested to hear feedback, so that we can make things better for future guests. We hope to see you again in the future.

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was mucky, cobwebs, dirt on the floor. Staff took ages signing us in, did not give breakfast times, came down 9:15 too late for breakfast. For £110 a room, I was very disappointed and also the pipes or something were so loud throughout the night so very little sleep.
Stayed 1 night in Aug 2023
Response from YHA Castleton on 5 Aug 2023
Thank you for taking the time to review the hostel. We are sorry to hear about the experience that you had when you stayed with us. Our staff usually have great attention to detail when cleaning - our apologies that this was not the experience you received when you stayed recently.We usually give information about meal times when checking guests in - we are sorry that this was missed when you checked in with us. Usually the cheapest prices are found directly on the YHA website, instead of on third party sites.We hope you would consider staying with us, or at another YHA property, in the future.

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - a short walk into Castleton
Stayed 1 night in Jul 2023
Response from YHA Castleton on 5 Aug 2023
Thank you for the 5/5 review! The hostel is in a great location, with lots of things to see and do in the Hope Valley very close to the hostel. We hope to see you again soon.

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from YHA Castleton on 5 Aug 2023
Thank you for the review! We're glad you had a great time when you stayed with us recently.

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walking distance into Castleton or Hope. Characterful property in lovely grounds.
Stayed 1 night in Jul 2023
Response from YHA Castleton on 11 Jul 2023
Thank you for leaving us a review. We are well located for a couple of lovely Peak District villages within walking distance; a variety of hikes, bike rides and runs are possible from the hostel door. We hope to welcome you again in the future.

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
Nice place in general, good service. Room had a bad smell and no ventilation
Stayed 1 night in May 2023
Response from YHA Castleton on 25 Jun 2023
Thank you for leaving us a review. We are glad you enjoyed the location, facilities and the service. We're sorry to hear about the smell - we will investigate this, and do everything we can to fix the issue.

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful reception manager, good atmosphere, bike wash
Stayed 1 night in Mar 2023
Response from YHA Castleton on 31 Mar 2023
Thank you for the review! We will pass your kind words onto our reception manager - he will be pleased to hear you had a good time with us. Our bike facilities are decent, and the hostel is in a great location for cycling, running or walking. We hope to welcome you back for another stay in the future.

10/10 Excellent

Antoine

Stayed 1 night in Feb 2023
Response from YHA Castleton on 31 Mar 2023
Thank you for the review! We're glad to hear you had a great time. We hope to welcome you back for another stay in the future.

2/10 Terrible

Klaudia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hostel was nothing like in the description! The beds was uncomfortable, spiders all over in the room. The receptionist ask to strip the bed before we leaving. We have booked a bedroom for 2 persons. When we arrived the receptionist told us we can’t get the bedroom we booked for because a school trip going on in the hostel so we need the stay in another building next to the hostel which was totally separated, that building was empty, no other guest or anyone so we was really scared with my sister plus they wanted to charge us 10£ extra because of the bigger room what we didn’t book for. The receptionist said there will be kitchen open to buy dinner so we decided with my sister to go and get some dinner but when we went the receptionist said unfortunately there isn’t any food just only pizza which is small size and was costing over £10. He said to us if we not happy we can go to the Castleton village which is 20 min walk to get something to eat. We had to walk from the hostel to the main gate which takes about 12min in total in the middle of the “park” (because the hostel is in the middle of a private park) without any light. There is no light or anything so in the darkness we had to turn on the flashlight on the phone for we can at least see the way after all this we walked like about other 10 min till the village next to the main road there was one side only fields and other side kind of small forest. It wasn’t a great experience at all specially only 2 girls alone.
Response from YHA Castleton on 6 Dec 2022
Thank you for your review. We are sorry to hear that you did not have the experience you expected when you stayed with us in February.We will use your feedback to improve our performance for future guests - we appreciate you providing us feedback. At the moment, all our main courses cost 7.95, and new dishes have come onto the menu since you stayed.Our driveway does not have a lot of lights on it, and it can get very dark out in the countryside where the hostel is located. There are a lot of nice places to eat in Castleton village, which is 10-15 minutes walk from the hostel.We hope you would consider staying with us, or at another YHA hostel, in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022
Response from YHA Castleton on 31 Jul 2023
Thanks for the 5/5 review!

10/10 Excellent

Pak Keung

Stayed 1 night in Oct 2022
Response from YHA Castleton on 6 Dec 2022
Thank you for the review!

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from YHA Castleton on 31 Jul 2023
Thank you for giving us a review! We're glad you had a great stay with us.

6/10 Okay

Sukhpreet

Liked: Cleanliness, amenities
Really great location for hiking and Castleton is beautiful. However the walls in the hostel are paper-thin, and we were placed in a room next to a family. We were awoken every morning at 6 am throughout our entire stay.
Stayed 3 nights in Aug 2022
Response from YHA Castleton on 31 Jul 2023
Thank you for taking the time to review the hostel.We are sorry to hear that you did not have a restful sleep whilst you stayed with us; all guests are meant to keep noise to a minimum until at least 7am, overnight, to allow other guests the chance to rest well when staying with us. We are sorry that this did not get followed by other guests whilst you stayed with us.We hope you would consider returning to the hostel for a stay with us in the future (hopefully for a quieter night's sleep).

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Lovely building with some amazing restored original features. Very clean bedrooms and communal areas. Helpful and friendly staff.
Stayed 1 night in Aug 2022
Response from YHA Castleton on 27 Aug 2022
Thanks for your review. We're pleased you liked both the character and the cleanliness of the hostel - our team do everything we can to make things great for our guests. We're pleased you found the team helpful and friendly when you visited; we hope to welcome you again soon.

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay..highly recommended. Set in a nice place.
Stayed 1 night in Aug 2022
Response from YHA Castleton on 27 Aug 2022
Thanks for the 5/5 review! We're pleased you enjoyed the stay, and we hope you can come back to visit us soon.

8/10 Good

Paul

Liked: Cleanliness
Stayed 1 night in Aug 2022
Response from YHA Castleton on 31 Jul 2023
Thanks for the review!

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from YHA Castleton on 27 Aug 2022
Thank you very much for the review. We're pleased you had a great stay with us - we hope to welcome you again soon.

10/10 Excellent

Brett

Stayed 1 night in Jul 2022
Response from YHA Castleton on 27 Aug 2022
Thank you for the 10/10 review! We hope to welcome you again soon.

6/10 Okay

J

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2022
Response from YHA Castleton on 31 Jul 2023
Thank you for reviewing the hostel.

10/10 Excellent

I G

Stayed 3 nights in Jun 2022
Response from YHA Castleton on 13 Jun 2022
Thank you for the 10/10 review!

10/10 Excellent

Christopher

Stayed 1 night in Apr 2022
Response from YHA Castleton on 17 Apr 2022
Thanks for the 10/10 score!

6/10 Okay

Miss Lynnette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great welcome, but a bit of a rip-off!
The youth hostel is in amazing grounds and some of the public areas are very regal (like the lounge with leather sofas). The staff were welcoming and helpful. Of course, you don't expect luxury in youth hostels, but when you are paying £98 a night with no breakfast, then something is not right with the pricing. The ensuite bunk bed we had was in real need of redecoration and there was just tepid water in the tiny plastic shower room. Honestly, that would be fine, as this is what you expect of a sector catering to young people who might not have a lot of money. But if you are older and can afford nearly £100 a night, I would advise going to a nearby hotel in Castleton instead.
Stayed 2 nights in Apr 2022
Response from YHA Castleton on 17 Apr 2022
Thank you for your review. We will use your feedback to improve our hostel for future guests. We hope to welcome you again soon.

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check-in reminded me on that Victoria Wood Sketch
Don't expect any chance of checking in earlier than 5pm - reception is shut (literally, shutters down). Reception staff ignored me as I waited 15 minutes before. The male member of staff who checked me in was bizarre, condersending. No evening meal option as they weren't offering it. No notification of this prior to arrival. Room ok, basic. Comfortable bed.
Stayed 1 night in Mar 2022
Response from Team Castleton on 6 Apr 2022
Thank you for your review of our hostel. We have recently changed our check in time back to 3pm, now that we are able to offer this again. Our team is often busy cleaning up until the stated check-in time, to make sure all facilities are ready for guests to move into. For operational and staffing reasons, some nights we have been unable to offer evening meals for our guests to buy; we try to avoid removing evening meal from the menu as much as possible. We are pleased you enjoyed the bed, and we hope to host you again soon.

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The only downside was the condition of the road surface near the building. Huge potholes that are not well visible at dusk.
Stayed 1 night in Jan 2022
Response from YHA Castleton on 8 Feb 2022
Thank you for your review of our hostel. We're happy our staff could assist you whilst you were with us! We will look into repairing the driveway; thank you for bringing the issue to our attention. We hope to be able to welcome you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from YHA Castleton on 18 Jan 2022
Thank you for your review of our hostel. If there are any specific areas we could improve upon, to ensure you and other guests have a great stay, please feel free to discuss them with us directly. We hope to welcome you again soon.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
We really enjoyed our trip to the YHA castleton. The hall had gorgeous grounds and was only a short walk away to the village. They had a lovely lounge with a log burner lit, where we played cards for a bit. Overall our stay was perfect for what we wanted.
Stayed 1 night in Dec 2021
Response from YHA Castleton on 28 Dec 2021
Thank you for your review of our hostel. We have a fantastic location, in terms of grounds and proximity to the village. We're very pleased you had a great stay with us, and we hope to welcome you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from YHA Castleton on 18 Dec 2021
Thank you for your excellent review of the hostel. We are pleased you enjoyed your stay with us, and we look forward to welcoming you again soon.

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used the train and it was an easy walk to the hostel. Good clean self catering kitchen. Love the library and doctor who tardis. One fault was that was tv on at breakfast and the YHA were not allowed to tune into BBC
Stayed 1 night in Dec 2021
Response from YHA Castleton on 13 Dec 2021
Thank you for your excellent review of our hostel. We are pleased that you had a great time with us; we look forward to welcoming you back soon.

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building with excellent facilities and smashing staff. Oh, and the cooked breakfast was up there with the best of b&b breakfasts. Thank you.
Stayed 1 night in Dec 2021
Response from YHA Castleton on 12 Dec 2021
Thank you for your excellent review of our hostel. We are pleased you had a great time with us, and we're so pleased you rate our breakfast so highly. There are a lot of places to stay in the local area - thank you for choosing to stay with us, and providing such great feedback! We look forward to welcoming you again soon.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
What made this place amazing was the staff. They were absolutely wonderful, so friendly and could not do enough to help us with our queries and requests. The service was just wonderful and we cant wait to visit again.
Stayed 1 night in Oct 2021
Response from YHA Castleton Losehill Hall on 14 Nov 2021
Thank you for your review of the hostel. We are pleased you had such a wonderful stay with us, and we look forward to welcoming you again. It is great to hear that you appreciated the helpfulness and friendliness of our staff; we pride ourselves on providing a high level of service to all our guests.

8/10 Good

Sian

Liked: Cleanliness, staff & service
I didn't like the restriction on opening window, i wanted to open it more. I didn't like the constant noise from a fan or generator right next to my room. I didn't sleep well. I didn't like the kitchen facilities not available first thing for an early start.
Stayed 2 nights in Sep 2021
Response from YHA Castleton Losehill Hall on 14 Nov 2021
Thank you for your review of our hostel. We are sorry that the fan disrupted your night's sleep - we will investigate whether the fan can be put on a timer, so as to not disrupt future guests' stays. Our bedroom windows have restricted opening for our guests' safety. Thank you also for your comments on the suitability of the opening hours of the self catering kitchen - this feedback is helpful for us in continually improving how the hostel operates. We look forward to welcoming you again.

4/10 Poor

Louise

Stayed 1 night in Sep 2021

10/10 Excellent

Juanito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for backpackers
I had all I need in a very affordable price. Staff are helpful and very relaxing place. Location was the centre of Peak District so very good, and a lot to go walking from there. I left an item and they assisted me to send it back. Grateful
Relaxing in the outdoor tables
Stayed 2 nights in Sep 2021

8/10 Good

martin

Stayed 1 night in Sep 2021

8/10 Good

Saifullah

Stayed 2 nights in Aug 2021

10/10 Excellent

Roma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a place to sleep overnight so we could start early with out hike. The hostel closes at 22:00 but because we were coming from our day jobs, our schedule was tight. Abby agreed to wait for us until 22:30 and we really, really appreciate that! Amenities are basic, and the two-bed ensuite room we had was quite small. But we're happy as it costs cheaper than other accommodations in such a touristy area and the gothic manor was so beautiful.
Stayed 1 night in Aug 2021

2/10 Terrible

Christopher

Travelled with group
Disliked: Cleanliness, staff & service
Rude staff at check in , room was poor state of repair and dirty in places , certainly not a 3 star property. Location is nice
Stayed 2 nights in Aug 2021
Response from YHA Castleton Team on 28 Aug 2021
Thank you for your feedback! We are working hard as a team to try to address your concerns! If you would like to discuss these matters further with us then it would be great to hear from you at the Hostel!

8/10 Good

Tim

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2021

10/10 Excellent

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel in a beautiful location. We were very happy with the stay for the price we stayed. Reception staff were helpful and friendly. Only issue is that a 10am check-out is ridiculously early considering check-in is at 5pm. Overall would happily stay again if in the area. P.s. there was a chicken wandering around outside which was a highlight!
Stayed 1 night in Jun 2021

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time I’ve stayed in Castleton YHA. Great!
Great location and enough space in the room. Staff very friendly and enjoyed my stay. It was a particularly hot couple of days and the room stayed very warm at night as the window was limited to how far it opens.
Stayed 1 night in Jul 2021
Response from YHA on 24 Jul 2021
Thanks for staying with us and providing such positive feedback. We are working hard to try and cool our building down as much as possible during hot weather.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The Youth Hostel is value for money, but not better than that. Mainly, very friendly staff but sadly needed a lick of paint, away from the public areas.
Stayed 1 night in Jul 2021
Response from YHA on 24 Jul 2021
Thank you for staying with the YHA and for providing feedback, it helps us continue to improve our facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and really well situated, both for walks and accessing Hope and Castleton by foot. Having so many sheep as neighbours was also a pleasant surprise! Wonderful stay, I can see myself coming back.
Stayed 1 night in May 2021
Response from YHA Team on 6 Jun 2021
Thank you so much for visiting us. We are glad to hear you enjoyed your time here in the Peak District and we look forward to welcoming you again.

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YHA lose hill
It was clean and comfortable quiet location, walking distance to exceptional pubs and restaurants in town ,offering far superior eating options that could be found on site.
Stayed 1 night in May 2021
Response from YHA Team on 6 Jun 2021
Thank you very much for staying with us at YHA Castleton

8/10 Good

Carl, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hostel was really great, it was situated right where we wanted for our hike. The staffs were friendly. The shower room though had a funny smell but aside from that overall it was great.
Stayed 2 nights in Oct 2020
Response from YHA Castleton on 26 Oct 2020
Thank you for booking at YAH Castleton, Ian pleased you enjoyed the local hikes. Do you remember which room you stayed in? Just so I can check the shower out in the room. Thanks