Newport News Huntington Beach Hotels

"The staff is polite, but not always responsive. Housekeeping is a an area of improvement - they do not always respond to requests to clean; my sheets, while washed, had a visible stain of either blood or red wine. For the majority of the stay, the WiFi connection did not work."

"First of all, we were discriminated by Marriot and hotel staff. I booked and paid for the room a few weeks in advance through Expedia. When we arrived at the hotel around 5pm, the staff at front office informed that our reservation was canceled. The person told me they overbooked and had to cancel some reservations and the third party reservation were cancelled first. I asked them why they didn’t contact me if that happened so I could look for other options- no answer. Then I asked to see the manager on duty. The manager came and gave me a different excuse which is that several rooms were flooded and our room was one of them. While he was talking to me the other staff was checking in another family who were behind us. When I pointed that out to him I as lied again. My child was attending an important event at six pm same day which was getting late. The staff offered no good solutions instead we were losing time. All of a sudden the manager brings out a key and said he was canceling someone else’s reservation and giving that to my family. I was relieved but also shocked how it is possible! After paying for the room weeks ahead and then to tell me it’s cancelled due to some made up events is classic case of discrimination and I am taking appropriate action to address this unfair treatment that also embarrassed me in front of my family."

"There was a bed bug in the bed. The general manager was on vacation so they could not refund any money. The staff on duty was as accommodating as he could be but was limited in authority. "

"Everything was what I have come to expect from Hyatt properties "

"BEEN COMING HERE FOR MONTHS. LOCAL, & A LITTLE GET AWAY.."

"It’s like a mini apartment, there is a lot of space to store your things and a lot of room to move around, the staff is really friendly and helpful when you ask. No one seems to not like their job and it’s always a clean environment and open walkways for you to bring materials to your room if you please."

"Really clean everything worked correctly beautiful bathrooms"

"My room was clean the tub not so much. But Mrs Carolyn and Chris made up for that they are amazing they will be the reason I return ty so much ladies"

"Felt uncomfortable with people standing around outside the front door at night. Water leaked from the shower into the bathroom floor. Staff constantly called confirming when I was arriving"