路易斯维尔赫斯特伯恩购物中心附近酒店

“I like”

“服务整体不错”

“I thought check in was quick and easy but when I asked about the closet entrance to our room the response was next to the pool. Great but where’s the pool This was our first time to this brand hotel so saying by the pool meant nothing. Also housekeeping came in and took our towels and left clean bed sheets on the unmade bed. Are we to change the sheets ourselves???? Yes the happy hour is nice but not sure if that makes the up for not having the feeling of being welcomed”

“This hotel has excellent hardware facilities and a good overall stay experience, but one of the male front desk staff members had a very poor attitude, even telling guests to shut up!”

“The entire state was amazing. Staff food was very good.”

“It was OK, but not great. Rooms are outdated”

“舒適”

“The staff was very friendly”

“Rooms themselves were great, the staff were great. When, and the solely reason I booked the room was it advertised a restaurant, bar, and outside seating area. The restaurant and bar were closed all weekend, and I never found an outside seating area. Blatant false advertising.”

“Overall a good stay. We would stay again. Pool was quite cold. Otherwise a good stay overall.”

“The staff was very rude. We had to beg for clean towels. The air conditioners were weak and did not cool the rooms. The bed wad crooked, made me feel like I was going to fall out during the night. The parking lot lights were so bright that the cheap window coverings would not keep the light out of the room. There was activity going on all hours of the night and walking outside at any hour made us feel very unsafe.”

“Very bad”

“We booked this hotel through Expedia, but after arriving we decided not to stay. The parking lot had several people loitering, and the overall atmosphere made us feel unsafe. We chose to leave and book another hotel because we didn’t feel comfortable staying there. This was our personal experience, and I hope management addresses the safety concerns around the property.”