Detroit International Monuments to the Underground Railroad Hotels

"The rooms were very nice and fit my family perfect "

"From the minute I checked in with my family, I spent 30 minutes or so wiping down counters in kitchen, bathroom, window ledge, and the ultimate disappointment for me was noticing a brown stain on bedsheets when I lifted them back! When I contacted management to complain about these issues which was advertised as 24/7 but turns out it was only an answering service, I was told that they would try to get someone to bring me new sheets, etc. About an hour later, I followed up and the lady said she was sorry but no one’s at the site until tomorrow! I had to purchase detergent and spend 3 hours washing/drying bedsheets and pillowcases. I couldn't even rest from the long day of travel that I had with my family. Management sent a $70 gift card later that day as partial compensation but I let them know that I felt shortchanged and that they were getting off easy. Also, the location was good but they share building with 7/11 and it’s a hangout spot for some sketchy folks!"

"I loved everything and all the staff was great and very helpful!! "

"Love the location but the room was not that clean. We found food on the ground and a used toothbrush in the bathroom. "

"The whole property was clean and the staff was Beautiful the Bar. We enjoyed it. Thank you."

"Our stay at the Shinola Hotel was nothing short of exceptional. From the moment we arrived for Opening Day weekend, the atmosphere and attention to detail confirmed why this is the premier spot to stay in Detroit. The room was everything you could want and more—impeccably designed, incredibly comfortable, and stocked with the high-quality touches that the Shinola brand is known for. It truly felt like a luxury home away from home. Beyond the beautiful aesthetics, the staff was great across the board, but we want to give a very special mention to Gina DeBruyn. The level of service she provided to my wife and me was absolutely world-class. She went above and beyond to ensure our stay was seamless and memorable, treating us with a level of care and professionalism that is rare to find. Between the top-tier service from Gina and the perfect accommodations, the Shinola Hotel exceeded all of our expectations. We can’t wait to come back!"

"Beautiful room, excellent staff, and great location. We have stayed here many times. We love FP. "

"There is little/no service in the bar. There was a waitress. Making occasional rounds, but preferred talking to the bartenders. We left thirsty after 40 minutes. "

"Staff was great and room was nice. TV was horrible because you couldn’t watch half the channels. "