This beautiful and cozy retreat offers you the chance to enjoy the peaceful beauty of Holbox, just steps away from one of the island`s most stunning beaches, Punta Cocos. Start your day with a coffee on the private balcony and relax by the pool surrounded by nature. We also offer fast and reliable WiFi, perfect for both work and recreational activities. Come experience a unique getaway in the heart of Holbox! We’re so happy to host you! These simple guidelines help us maintain a 5-star experience for you and future guests.
Registered Guests & Pets • Only guests and pets included in the reservation are permitted on the property • Unregistered visitors or overnight guests require prior approval • A $50 pet fee per pet applies and must be included in the reservation
Pets are welcome, however: • Pets are not allowed on beds or furniture • Please clean up pet waste in all indoor and outdoor areas • Additional cleaning due to pet hair, stains, or waste may incur a fee
Quiet Hours • Please respect our neighbors and the surrounding community • Quiet Hours: 10:00 PM – 8:00 AM • No parties, events, or excessive noise at any time
Furniture & Equipment • If any indoor or outdoor furniture is moved (including patio furniture, kayaks, paddle boards, etc.), please return everything to its original location prior to departure
Smoking Policy • Smoking or vaping is strictly prohibited indoors • Evidence of smoking indoors (including odor) will result in a $250 cleaning and deodorization fee
Stains & Damages We understand that accidents happen — that’s why we provide stain remover products for towels and linens. If a spill occurs: • Please treat it as soon as possible • Notify us if additional assistance is needed • Unreported or permanent stains may result in replacement fees
Any damage, missing items, or maintenance issues must be reported: • During your stay, or • Within 24 hours after check-out
Check-Out Instructions Before leaving, please: • Wash dishes or start the dishwasher • Dispose of garbage, recycling, and pet waste in proper bins • Place used towels on the bathroom floor • Turn off lights and heating/AC • Close and lock all windows and doors • Return moved furniture or outdoor items
Failure to follow check-out guidelines may result in additional cleaning fees.
Trash Collection Trash Collection • Once the trash bins in the apartment are full, please take the bags to the trash containers located on the ground floor. • It is very important to make sure that the bags are fully placed inside the containers and properly closed, as raccoons may otherwise get into the trash.