「Suite was updated and very comfortable for a family of four. Room keys didn’t work on several occasions. Food and amenities charges were not transparent. Staff was very courteous and helpful」
「The staff was very friendly and willing to assist with any special request. Mr Raza Subtain was definitely very pleasant at all times in his daily greetings. It was a joy to get to know him and the fro t desk personnel. 」
「Great hotel! Undergoing certain renovations currently (summer 2026) that i wish i knew about beforehand (pool was closed - spa options were sparse, construction workers around etc.) but the staff is EXCELLENT. very helpful. 24/7 valet that was a Godsend. your classic great hotel but make it smaller and cozier, plus more creative. overall we had a great stay.」
「The hotel was clean breakfast was good but the main thing was the helpfulness and attention given by the hotel staff.
They were amazing.
Front desk staff was always available to answer questions and help with anything needed. The front door man was always attentive and ready to help out with my bags!
I really get appreciated by all as a guest.
Thank you!」
「I stayed at this hotel for a week and overall had a decent experience. Most of the staff were friendly, polite, and helpful, which I appreciated.
However, there were a couple of uncomfortable interactions that impacted my stay. The duty manager was quite intrusive during one instance when I had a guest visit me, making unnecessary comments and behaving in a way that felt unprofessional. This made me feel uncomfortable in what should have been a private and respectful environment.
On another...
「V nice hotel but definitely not five stars. The staff at the desk can be trained better. Also, I was couple of hours early from the checkin and yet they insisted on charging me half day. Also for checkout I had to stay few hours extra and yet they charged me full day - not a big deal for me but shows that the focus was more on charging you as much without thinking of extending small gestures and btw I separates a whole week」
「My stay was a disappointment. I had specifically booked a deluxe double room online, but when I checked in, they gave me a standard room. And if that wasn't enough, the breakfast was a total letdown, there weren't many options to choose from. I definitely wouldn't recommend this place to anyone.」
「Communication online was good.Air conditioning wasn't working in the first room had to change the room.Toilet was not clean ,sheets were dirty after many attempts one clean pillow and duvet was provided.Location was good but due to lack of staff hotel looks and feels neglected.Overall won't recommend or stay again had to move out for few days during my 7 day stay.Pretty disappointed but can't complain about the staff on the door and some room service staff were good. However reception desk...