搜尋島灣旅店

「I stayed one night in Rm 4 on Aug. 5. Arrival--I advised two days before that I might arrive around 7 pm with my rental car. I heard no response. On arrival--no staff on hand so parked around the back of bldg. and notice said to go across street for checkin. I signed in with the barman. Asked where Rm. 4 was--he said he didn't know --had never been in the bldg. I'm 80 yr. old and have two walking sticks with me. What if I need help to get inside airline bag upstairs??????????? Can't help...