Iwaoka Spa Hotel

"Really nice staff and accommodation "

"Spacious room, good onsen, nice area for shopping and meals"

"I enjoyed everything about the hotel - from the grandeur, elegance, food and location. Excellent value for money. Slightly surprised that you need to pay to use the gym but that’s a relatively minor problem. "

"Even though the annex is s bit of a hike, the recently remodeled room was marvelous. And the staff is always wonderful!"

"Very nice and well kept hotel in a good area"

"Very good hotel"

"I booked this ryokan as it was the most price friendly. The owners were super friendly and helpful, even though we had to talk through google translate as my japanese wasnt good enough. As others mentioned the stairs down to the hot springs (ast least for the female side) felt a bit dungeon-y. But the hot springs were amazing. The room was a bit older and you could tell there was some normal wear and tear from over the years but if i would definitely recommend it."

"The location being so close to the train station is hard to beat. Staff was very friendly and helpful. The lobby looks very clean and nice, but when we went up to the floor our room was on, it felt like the elevator had transported us somewhere else. It was very industrial and cold. The rooms are very basic. Not super comfortable, but fine. I might stay here again because the location is so convenient, but I'd be better prepared for what to expect."