The ac never works within the common areas, it was super uncomfortable
Herminia
於 2025 年 7 月住了 3 晚
8/10
They need to have the shows inside the hotel instead of having them on the hotel nearby because it is a little inconvenience and hard some times because of the heat conditions
In general the staff is friendly and helpful except with some few people
Eduardo
於 2025 年 7 月住了 5 晚
8/10
Beautiful
Jesus
於 2025 年 6 月住了 3 晚
10/10
Guillermina
於 2025 年 6 月住了 3 晚
10/10
Alma Betzaida
於 2025 年 4 月住了 4 晚
10/10
Muy buenas y cómodas instalaciones
Oswaldo Francisco
於 2025 年 6 月住了 3 晚
10/10
Excelentes instalaciones
sergio
於 2025 年 6 月住了 3 晚
10/10
Brayan
於 2025 年 3 月住了 4 晚
8/10
:)
Lc Pablo
於 2025 年 6 月住了 2 晚
10/10
Maria guadalupe
於 2025 年 5 月住了 2 晚
6/10
La comida es deli, el hotel está más enfocado a hotel para adultos no niños
LAURA HUERTA
於 2025 年 5 月住了 3 晚
10/10
Olga
於 2025 年 5 月住了 5 晚
8/10
El hotel es nuevo y está en excelentes condiciones, la playa no sirve, piedras, pendientes y olas fuertes pero está disponible la playa del otro hotel azul y se llega por un camino muy agradable, el personal es apático y te atiende de mala manera, a veces ni siquiera te contestan el saludo tienen área de oportunidad en el trato al cliente
Cesar Fernando
於 2025 年 5 月住了 5 晚
10/10
Puntos excelentes:
La comida y atención en los buffets y los restaurantes de especialidad. Limpieza de la habitación. Servicio de spa.
Áreas de oportunidad:
Incluir servicio de transporte desde y hacia el aeropuerto
Diana
於 2025 年 5 月住了 3 晚
6/10
El trato en los restaurantes es muy malo
VALERIA
於 2025 年 4 月住了 4 晚
10/10
Muy buen hotel. Ampliamente recomendable
FRANCISCO JAVIER GARCIA
於 2025 年 4 月住了 5 晚
10/10
Excelente lugar con muy poca playa
Juan
於 2025 年 4 月住了 4 晚
10/10
Espaciosa y confortable habitación
Dayany Yissel
於 2025 年 4 月住了 1 晚
10/10
Excelente
Iliana
於 2025 年 3 月住了 3 晚
8/10
overall just what I expected and that was very good! This is the 4th time we spent time at the Azul Grand. We like having the upscale service and dining options that the Grand offers, while still having the access to pool, food, drinks, and beach of the regular Azul next door.
Mark
於 2025 年 3 月住了 7 晚
6/10
Room was lovely. Special dining was very good the reservation woman was unfriendly and unhelpful. We simply went to the restaurants, spoke with the Capitan and were seated. But the reservation office just said dining rooms were full but each night we went they were not at all full. Day dining was only at one buffet or the small snack area which we found very disappointing. No sit down restaurant was an option. Layout of public areas was poor because there were no ocean view areas for dining or tables and chairs for sitting outside near pools.
carey
於 2025 年 4 月住了 3 晚
10/10
Excellent 4 night stay at Azul Grand. Service in every department was prompt, friendly, and met all our needs. The views and sunsets are amazing. Beautiful pools and spa. Make sure you reserve speciality restaurants early in your stay to take advantage of the choices. Very close to Isla Ixtapa ferry and Playa Linda. Only notes I have is the hotel should consider adding more furniture to the large balconies and reduce the amount of bright (almost blinding) white light in some areas and restaurants. Overall highly recommend this hotel.
Nicholas
於 2025 年 3 月住了 4 晚
8/10
Good value - had a great week. A couple of suggestions-provide “do not disturb” signs for the room (being woken up with a very insistent knock at the door is annoying) and make sure that clients know they have access to your sister hotel “Hotel Azul” (a nice feature).