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“We chose this hotel because we’re already familiar with the area, and the location suited us perfectly. It’s surrounded by good services and a variety of restaurants, which was convenient. It has been recently renovated, with a nice blue theme, The studio apartment was fantastic. It has a high ceiling and feels very spacious, with lovely décor and plenty of natural light. The room was well lit, and the shower and bathroom were spotless with good ventilation. The living room was very spacious……

“Very unclean smell”

“Great room, clean and well equipped. Staff was helpful.”

“Booking for 4 persons but only one double bed availableSome of the utilities like lights and water were disrupted”

“I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.”