This is my second time visit to this propert and I recommended my friend but both of us had a terrible experience.
My friend booked a hotel with 1 breakfast one 10 Apr; and I book 11 Apr for 2 breakfast. We asking a favor to swap the 11 Apr 2 breakfast with 10 Apr, as there will be only 1 person eating on 12 Apr breakfast. However, the staff insisted that they couldn't do that for us and ask to contact expedia for the swap which wasn't a favorable for us.
I personally feel it is no difference and asking them for a favor but their customers service level were disappointed. I will never visit this hotel anymore and will not recommend to stay here!
Edwin Ng Seng
於 2025 年 4 月住了 1 晚
10/10 優異
Joan Ramirez
伴侶同遊
2025 年 3 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Seamless check in and out.
Joan Ramirez
於 2025 年 3 月住了 1 晚
10/10 優異
Joseph
商務旅客
2025 年 3 月 24 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Joseph
於 2025 年 3 月住了 2 晚
8/10 不錯
Mun Yin
多人同遊
2025 年 2 月 24 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
KSL Hot Spring Resourt
Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.
Mun Yin
於 2025 年 2 月住了 2 晚
8/10 不錯
Lena
伴侶同遊
2025 年 2 月 9 日
讚好:整潔度、職員與服務和住宿狀況
The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!
Lena
於 2025 年 2 月住了 1 晚
6/10 一般
Jiat Ming
伴侶同遊
2025 年 2 月 2 日
讚好:職員與服務
不滿:住宿狀況
The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv
Jiat Ming
於 2025 年 2 月住了 1 晚
6/10 一般
Mari
2025 年 1 月 17 日
Mari
於 2024 年 12 月住了 1 晚
10/10 優異
kim yew
2025 年 1 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
No comment
kim yew
於 2024 年 12 月住了 2 晚
6/10 一般
david
2025 年 1 月 6 日
讚好:整潔度
不滿:職員與服務
Room phone broken, cafe only open for breakfast (no near by dining available), 1 elevator closed off, 1 didn't work properly.
Beds were comfortable, pillows great.