“I arrived to a dirty room. There is no staff on site to help you after hours. No one would respond to messaging. I was forced to sleep in my car for the night as it was too late to switch to a new hotel at that point. They did end up responding and apologizing and said they would refund the stay. Would not recommend.”
“
I checked in with two dogs. First floor room AC didn't work. Then assigned me to room on second floor. No helping moving my dogs or luggage to a room where AC did work. Then key card wouldn't work. The multiple trips up/down stairs was exhausting. ”
“The shower curtain was 8 inches too short in room 139 which let water flood the bathroom. Had to use many towels and bath mats to soak it up. It was a slippery safety hazard. But Jodi was extremely attentive to my needs which I greatly appreciated!”
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