Denpasar Jrokuta Grand Palace Hotels

"I recently stayed at Hotel Grand Santhi and unfortunately had a very unpleasant experience. The property was unclean and poorly maintained, with visible mold and cockroaches in multiple areas. The food hygiene was unacceptable — I found dead flies in the meal that was served, and the breakfast buffet had fruits infested with ants and flies. The kitchen staff was polite, but there were very limited vegetarian options, and I strongly advise against booking with dinner included — it’s simply not...

"Overall good"

"Todella siisti, puhdas, laadukas hotelli. Aamupala oli runsas ja herkullinen! Henkilökunta toai ystävällistä. Viihdyimme kovasti! Ainut asia mikä oli huonosti, oli huonot äänieristeet hotellihuoneen ovessa. Yöllä kuului käytävän melu kovasti huoneeseen, joka hieman häiritsi unta. Muuten täydellinen ja erittäin laadukas hotelli!"

"Shops nearby"

"The staff there r so nice . Breakfast also good. Best location to Denpasar area"

"Honestly I needed a place to stay last minute the staff were nice enough but the room was absolutely disgusting. As someone who has stayed in hostels they have always been much nicer than this it was truly disgusting. "

"Air conditioning in room not cold enough and ask something too long for waiting till get it and have to ask till 3 time not enogh only call by phone but come to ask reservation. Very bad services"

"Do not book here. Room had peeling paint and water damage everywhere, missing lights, dirty bathroom, bed linens had holes everywhere. Nightmare place to stay Still haven't received a refund from the rest of my stay"

"Nothing. Propery was dirty and run down "

"Absolutely disgusting place. Unhygienic and unsafe for a child/ any family. It instantly smelt of rats and it was clear the apartment had not been cleaned. Multiple dead animals were found, including cockroaches in the shower. The utensil cupboard, which smelt horrendous, was clear that rats were living in there as multiple rat droppings would appear daily. The people were nice but I believe it was unnecessary that 3 adults (2 men and 1 women) show up, on my first night, at the door at 11pm. I...