Swindon Jubilee Lake Hotels

"Check in staff excellent & lobby with Starbucks & pub very useful indeed. Room comfortable & clean with a nice view. UF there was a negative, it would be the window frames which had not been cleaned ever & were dusty to the point of mould. However, this did not detract from an overall great stay. "

"Hotel was lovely, the rooms were a good size, modern and clean. The staff were really nice and hotel is very child friendly. Our room was ready for check in as soon as we got there. Definitely would return "

"Decent rooms, pleasant staff, average breakfast. "

"This is a very tired hotel. Holes in curtains and stains in the carpet. Waited 5-6 mins for a member of the team to arrive in the dining room at breakfast and then gave up. The dining room looked abandoned and not set up for breakfast. This hotel, given its location and setting should really be a lot better than this. The pool and spa area is nice but the Sauna goes off and one has to go to reception to have it put back on. The lights in the pool area do not come on until it is dusk outside meaning it is not adequately lit. I had to ask for 3 days on the bounce for shower gel for the showers as the dispensers in the area were empty and not refilled. Unloved and not properly cared for is my view. I won’t be returning. "

"Great place to stay handy for the town and football stadium."

"helpful staff as always. the hotel had a lovely open feeling to it."

"The rooms are comfortable and suprisingly quit as at back of pub. The rooms were cleaned every day unless you requested not to. Standard of clening very good, tea and coffee making facilities in room as well as a fridge. The only downside was slight crack in sink unit bit it was hairline. The pub and staff are very friendly. The pub is a nice feel lick a regulars sort of pud, with lots of nooks to go into to get privacy. All in all highly reccomended."

"Room was cold. Shower very slow and shower head did not fit the shower head holder. Food less tan average. Owner was nice. "

"The room was very neglected and obviously hadn't been properly cleaned ie dirty window ledges, dust everywhere, bare repairs in the bathroom, remote control needed new batteries, frayed carpet into bathroom - the rooms were nothing like advertised on website and are certainly not worth the £492 we paid for the five nights we were there - only worth at least half of that. I am emailing expedia separately with complaint. We learnt there were only 4 members of staff looking after the hotel and was due to be sold sometime in January. The bar/restaurant did not appear to be open and customers few and far between."