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"everything is just as described. I loved that there is washer and dryer included."

"Functional and clean room, great facilities around the hotel"

" Title: A perfect 10/10 stay — my go-to hotel in Tokyo This was another fantastic stay—an easy 10/10 experience. We were a family of four across two rooms, and it’s not our first time here. Whenever we come to Tokyo, we choose this hotel. Don’t be put off by the “airport hotel” label. It’s actually super convenient: - Ginza is about 20 minutes by taxi or around 30 minutes by train. - Getting around the city is easy with trains, buses, and taxis right downstairs. The hotel is very clean, quite new, and the service is excellent. Our favorite part is the natural hot spring. It’s complimentary for guests and genuinely top-notch—spacious with both indoor and outdoor areas. Outside, there are three large pools; inside, multiple pools plus dry sauna and steam options. It’s such a treat after a day out in Tokyo. There’s also a 24-hour restaurant connected to the bath area, so you can grab food even late at night. Overall, this is my no-brainer choice in Tokyo. Consistently convenient, spotless, great service, and an incredible onsen. Highly recommended for families and frequent travelers alike."

"The room is very clean, just a little small"

"Very helpful staff, clean room, lots of amenities including the free airport shuttle"

"The room is super clean but super small. There's a Japanese style bathtub: super wonderful. It's in the airport, so super easy. Everything is automated. "

"Clean and modern! Great service "

"Clean and spacious room "

"Did mot have breakfast. Balcony offers great views. Hotel location is excellent, attached to awesome mall and Motomirai station."