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“The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular……

“Great location. Breakfast was great, lots of choice ”

“breakfast was good. Helpful staff here”

“Dust on lamps and carpet, except the cleanliness issue, everything is fine.”

“Perfect stay for boat or bus ride ”

“The staff were extremely friendly and helpful. Evening meal and breakfast were very good. The bed was extremely comfortable. The bathroom could do with some updating. Several significant cracks in the walls and evidence of water leaks around the heated towel rail and over bath shower head was leaking water out when running the bath taps. We only had one night so not really an issue for us.”

“Quaint, small and friendly”

“Very modern, refurbished room, overlooking the beer garden and caravan site. I was pleasantly surprised by the number of goodies in the room, including fresh milk in the mini fridge, and the extra treats you get for staying with a doggo. The bathroom, bed and chairs were all super comfortable and everything was spotlessly clean. I had dinner in the restaurant, and the staff were super polite and friendly. I then really enjoyed my breakfast bap in the morning, the choice of breakfast options and……

“Great location and friendly staff”

“The staff were great - friendly and welcoming. The room was on the small side but we were only there for one night, and it was clean and comfortable (and the view of the hills was lovely). There was a large fan provided, which was very welcome given the heatwave that was taking place that week, We ate in the restaurant and the food was excellent. A perfect place for an overnight in the Lakes.”

“The accommodation was OK considering the room was above the karaoke bar and facing the street where loads of people were drinking loudly. Minor problems included an amply shower gel dispenser in the shower.”