Key West Key West National Wildlife Refuge Hotels

"Stunning view and sunset the rooms were huge and amazing, and the staff were super friendly. One minor surprise was the huge cruise ship outside our window on the Sunday morning. It wasn't really a negative, but definitely a surprise."

"Pool great"

"Not the experience I expected from a Premium Resort. It started with the numerous text I received to register with Open Key in order to check in. The App didn’t work. I called the resort for help, got transferred around. It took 4 calls to reach someone to help. They are no longer using Open Key. We arrived around noon, the room wasn’t ready and were told they would text us. Never received a text. Went to the desk at 4pm, they told me to come back because the internet was down for three hours. I asked when, they didn’t know. I had to keep checking back to finally get a room at 5:30pm. Didn’t offer anything for the inconvenience. Everyday the beach was covered with sea grass, had to push it aside to get into the water. I prepaid for breakfast, was charged for gratuity for each day. The room was fine, the rest of the resort seemed dirty. We got frustrated with everything and checked out a day early. Book elsewhere, don’t waste your money here!"

"Love this place! Perfect location, nice rooms and cool bar with live music every night on site!"

"Staff was great. Rooms were spotless. Best location in Key West."

"The problem was there was nobody to control the guests that got out of hand and kept us up for three nights straight partying at the pool with screaming loud music and have no consideration for other guests made for a terrible stay, blame most of this on management would not recommend staying there unless they made some serious changes"

"The ocean and beach were visible from the room."

"This was a lovely well stocked, and comfortable stay."

"The staff were friendly and very efficient. Our room on the second floor was spacious and spotless. As we were on the second floor, the coffee maker located just outside our room was very convenient. "