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Arima Onsen Gekkoen Yugetsusanso

4.0 star property
Upscale riverfront ryokan, walk to Arima Hot Springs

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May 2024

Arima Onsen Gekkoen Yugetsusanso

Photo gallery for Arima Onsen Gekkoen Yugetsusanso

Hot springs
Lobby sitting area
Exterior
Restaurant
Hot springs

Overview of Arima Onsen Gekkoen Yugetsusanso

8.8

Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Housekeeping

Local highlights

318 Arimacho, Kita-ku, Kobe, Hyogo-ken, 651-1401
  • Popular LocationArima Hot Springs9 min walk
  • Popular LocationMount Rokko10 min drive
  • Popular LocationRokkosan Ski Area13 min drive
  • AirportOsaka (KIX-Kansai Intl.)80 min drive
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Room options

Traditional Room, Japanese Futon, Private Bathroom (can't serve dinner after 8 PM checkin)

  • Sleeps 5
  • 1 Single Futon

Traditional Room, Japanese Futon, Private Bathroom (can't serve dinner after 8 PM checkin)

  • Sleeps 4
  • 1 Single Futon

Suite, Private Bathroom (can't serve dinner after 8 PM checkin)

  • Sleeps 6
  • 2 Double Beds

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About the area

Kobe

Located on a river, Arima Onsen Gekkoen Yugetsusanso is in Arimacho, a neighbourhood in Kobe. Arima Hot Springs and Port of Kobe are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kidzania Koshien Theme Park and Kobe Anpanman Children's Museum & Mall. Check out an event or a game at Hanshin Koshien Stadium, and consider making time for Kobe Animal Kingdom, a top attraction not to be missed.

What's nearby

  • Kin no yu - 3 min walk
  • Arima Hot Springs - 9 min walk
  • Mount Rokko - 10 min drive
  • Kobe University - 13 min drive
  • Rokkosan Ski Area - 13 min drive

Getting around

  • Kobe Arimaguchi Station - 3 min drive
  • Arima Onsen Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 91 min drive

Restaurants

  • 三ツ森本店 - 6 min walk
  • SABOR - 3 min walk
  • 有馬温泉酒市場 - 5 min walk
  • くつろぎ家 - 3 min walk
  • Cafe De Beau - 3 min walk

About this property

Arima Onsen Gekkoen Yugetsusanso

Upscale ryokan near Arima Hot Springs
You can look forward to an indoor mineral hot spring (onsen), shopping on-site and a restaurant at Arima Onsen Gekkoen Yugetsusanso. For some rest and relaxation, visit the 2 indoor hot springs. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Hot springs on-site, karaoke and a ballroom
  • A water dispenser
Room features
All guest rooms at Arima Onsen Gekkoen Yugetsusanso boast thoughtful touches, such as furnished balconies and air conditioning, in addition to amenities, such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, daily housekeeping and phones

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Fridge

Conveniences

  • Ballroom
  • Water dispenser

Guest services

  • Daily housekeeping

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 6:00 AM to midnight
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM to 11:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
For more details, please contact the property using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have any lifts
Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Arima Onsen Gekkoen Yugetsusanso Ryokan Kobe
Arima Onsen Gekkoen Yugetsusanso Ryokan
Arima Onsen Gekkoen Yugetsusanso Kobe
Arima Onsen Gekkoen Yugetsusanso
Arima Onsen Gekkoen Yugetsusa
Arima Onsen Gekkoen Yugetsusanso Kobe
Arima Onsen Gekkoen Yugetsusanso Ryokan
Arima Onsen Gekkoen Yugetsusanso (Ryokan)
Arima Onsen Gekkoen Yugetsusanso Ryokan Kobe

Frequently asked questions

Is Arima Onsen Gekkoen Yugetsusanso pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arima Onsen Gekkoen Yugetsusanso?

Self-parking is free at this property.

What time is check-in at Arima Onsen Gekkoen Yugetsusanso?

Check-in start time: 3 PM; check-in end time: 7:30 PM.

What time is check-out at Arima Onsen Gekkoen Yugetsusanso?

Checkout is at 10 AM.

Where is Arima Onsen Gekkoen Yugetsusanso located?

Located in Arimacho, this spa ryokan is within a 10-minute walk of Kin no yu and Arima Hot Springs. Arima Main Road and Stamp Museum are also within 10 minutes. Arima Onsen Station is 8 minutes by foot.

Arima Onsen Gekkoen Yugetsusanso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 77 reviews" "
Rating 8 - Good. 27 out of 77 reviews" "
Rating 6 - Okay. 10 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
We were told the rooms are all smoking room. The cigarette smell was strong in our room so that was something we don’t really appreciate. The onsen facility was ok. The best was the one shared with the hotel next door.
Stayed 2 nights in Dec 2019

6/10 Okay

MEI MEI CELIA, hong kong

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not an honest hotel, staff are rude.
Hotel is old, a bit worn out but acceptable. Staff are rude and no one can communicate in English. I booked half board (hotspring dinner and breakfast) for 3 adults and 2 kids under 5 when I made booking. When dinner was served at our room, there's nothing for the 2 kids. I raised my request in the reception, the lady said meals for children are excluded. I argued it's a package for all guests staying here, and there's no special conditions staying meals are not included for kids in the voucher or anywhere when I made the booking. Then the lady said the hotel didn't charge room rate for the 2 kids. I was super made, I searched the hotel with my phone at hotels.com instantly, I showed the lady the price are different with a combination of “3 adults only” and “3 adults + 3 children”. I questioned her and asked her to explain why prices are divergent if the hotel won't charge for kids. She had no words but said ok ok. I never encountered such a rude and deceived Japanese people and service in my more than 10 times’ visit to Japan. I strongly recommend you NOT to stay with them.

6/10 Okay

Jessica, Singapore

Liked: Cleanliness, staff & service, room comfort
Authentic ryokan / onsen exp, dinner is a let down
Booked an overnight stay at the Ryokan as we were passing through from Osaka, which was my husband's first stay at a ryokan. We picked the 10 mat japanese style room, and the room was very spacious including closed balcony area with some seats. We topped up to include dinner service and breakfast, as I wanted my husband to experience a full ryokan experience with in-room dining. However, considering the price we paid, the quality of the kaiseki dinner, while pretty to look at, was rather lacking somewhat in standard to someone accustomed to fine japanese food. We did however opt to book a private family onsen, of which the hotel offers 3 choices - 1 partially open air, and 2 closed ones. We picked the "wine" one - water was literally the colour of red wine, and a good soak. Plenty of other free onsens to try out - some covered, and some outdoor. Only other thing to be mindful is the hotel is rather dated (but still clean), but if you don't mind that, it does make for an authentic ryokan / onsen experience. Far more intimate experience than larger onsen hotels i've tried in Hokkaido. Only reason why rating is lower is because of quality of kaiseki given the price point.

10/10 Excellent

Grace77bristol, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for relaxation
Situated beside the river, the surrounding atmosphere is so calm and beautiful. The room is spacious with traditional Japanese decoration. You can try on Japanese yukata provided by the hotel. We had the dinner in our room. The best part goes to the hot spring. It is particularly wonderful to enjoy the outdoor onsen.

8/10 Good

Agatha, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Relaxing

10/10 Excellent

Alvin Ng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent onsen getaway
A beautiful and authentic little onsen that is value for money. The rooms are comfortable and some of the rooms are even able to tap onto the free wifi network at the hotel lobby. This is definitely the onsen to go to in Japan. Many people including myself, specially made the trip down to the onsen from Osaka. 5 stars for the onsen!

10/10 Excellent

Dreamliner, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
We arrived late about10:30pm because our flight to Osaka delayed and the car navi a little good in English but finally we arrived they still waiting for welcome with traditional Japanese dinner, peach Sake was impressive and wonderful I/we will go back again....

10/10 Excellent

miki, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Beautiful Ryokan to experience authentic Japanese style accomodation in the heart of Arima hot springs area. I called the hotel and the shuttle bus came to pick us up from the train station within 5min. The building was old, which adds its traditional atmosphere, but our room was very clean. Several different baths to choose from, we also booked two of their private baths with views in advance(with extra charge), the limit of 40min is a little too short but we really enjoyed it. There was also a small bath tub in the room which we never needed to use. We chose to have dinner in our room, it was amazing! Great food and great service. We were both very happy with our stay.

10/10 Excellent

G, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
could have been perfect
the food served in this onsen hotel is superb. so are their female staff. biggest let down are their male front desk staff. while their pick up service is efficient, the male greeter did not even bother to help with the bags on arrival. he only did so reluctantly when asked to help a female passenger. same thing happened on departure. another male door staff did not assist the female guests when they obviously struggled with their luggage. very unbecoming for a top class Japanese hotel!

6/10 Okay

Verified traveller