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Reviews of Hanaingen

3 out of 5
Hanaingen
92 Kusatsu, Kusatsu, Gunma-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 126 reviews" "
Rating 8 - Good. 32 out of 126 reviews" "
Rating 6 - Okay. 6 out of 126 reviews" "
Rating 4 - Poor. 1 out of 126 reviews" "
Rating 2 - Terrible. 1 out of 126 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private onsen options were so nice.
Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff, convenient location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jien Hung

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is excellent, stay was pleasant, 4 separate room hot tub spring baths were excellent 👍 if only bed not too soft and old, this will be a 5 stars gem.
Stayed 1 night in Dec 2023

10/10 Excellent

chi pui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Taeko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central located lodging with 4 private onsen you can use during your stay. Comes with Welcome tea & sweets and Healthy breakfast. Friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near the center of Kusatsu. Convenient for all the onsen.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandon

Stayed 1 night in Sep 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Pracha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It doesn't worth the money we paid. We used to stay in other onsend the facities are much better than this. Over-priced indeed.
Stayed 1 night in Nov 2022

10/10 Excellent

Kiyoko

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and authentic japanese cuisine for breakfast.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very comfortable and relaxing, yet poor sound insulation.
Stayed 1 night in Nov 2019

6/10 Okay

Mimi, Loa Angeles, CA

Travelled with group
Liked: Staff & service
Disliked: Amenities
This hotel is small but is walking distance to the city onsen. There are several ladies working there but only one working at the reception desk speaks a few English words. The room is much smaller than the pictures shown on the internet. There is no shower in the room. Guests have to use the hot spring room on the first floor to take a bath. There are 4-5 of them. There is sign on each bathroom door to indicate it is in use or vacant. The hot spring water temperature was just too high that I couldn’t even dip my foot in. I just used the bucket provided to pour the water on my body to finish my bath.
Stayed 1 night in Oct 2019

8/10 Good

PAULINE

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantistic little traditional Japanese Inn with private onsen on site. Wonderful staff. Incredible traditional Japanese breakfast.
Stayed 2 nights in May 2019

10/10 Excellent

GG, Tokyo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great .staff is friendly . Will be back
Stayed 1 night in Mar 2019
Response from 若旦那 on 19 Mar 2019
この度は最高の評価を頂き誠にありがとうございました。 またお会いできる日を楽しみにしております。 ありがとうございました

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Cute, and Cozy
Excellent hotel that's Ryokan style. Extremely convenient in a small (already convenient) town. Private baths that range in temperatures and shapes. Perfect for those who who want a private onsen experience. The meals, tea and amenities are great. Small, cute, and welcoming. Highly recommended.
Stayed 1 night in Jan 2019
Response from 若旦那 on 19 Mar 2019
この度は最高の評価を頂き誠にありがとうございます。 貸し切り風呂や朝食もご満足いただけたご様子で何よりです。 ありがとうございます。 またお会いできる日を心よりお待ちしております。 ありがとうございます

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and location
Pros -Good location (less than 5min walk to town center and bus stop, 15m walk to Sainokawara open-air bath). -Traditional welcome treats and breakfast were very nice -Comfortable beds Cons -No ensuite shower (you have to use one of the 4 private onsens to shower). -The onsen water was too hot! And there's no way to adjust the temperature of the water.
Stayed 1 night in Jan 2019
Response from 若旦那 on 19 Mar 2019
この度はお豆の小宿花いんげんにお越しくださいまして誠にありがとうございました。 温泉の温度が熱すぎたとのコメントを頂き大変申し訳ございませんでした。 当館の貸し切り風呂は4０度から43度ぐらいで調節をしておりますが申し訳ございませんでした。もし熱い場合にはシャワーから水が出ますのでそちらで温度を低くして頂いても構いません。 貴重なご意見んありがとうございました。 又のお越しをスタッフ一同心よりお待ちしております。 ありがとうございました

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Kusatsu Ryokan Experience
My stay at Hanaingen ryokan was amazing. If you do not know how to get there from the bus station, then it is easy to miss, so I would recommend that you get some explicit directions beforehand or use your mobile map app to find it. The ryokan is very close to the center of Kusatsu, which makes it easy to go out for dinner and exploring the other attractions. Since I was early, I was able to leave my bag at the hotel before 3pm check-in, which was most convenient. After check-in, I was greeted with welcome sweets and matcha green tea. Then I was escorted to the room and was also amazed at how clean and well-kept it was. I did not expect such a lovely room with all of the amenities. Of course there is not an in-room shower since you have the option to use the private onsen bath downstairs and use the shower facilities contained therein. As it is not a large hotel, there is always space and it is open 24 hours for your use. I was happy that everything was so neat and clean. For breakfast I was surprised at the quality and deliciousness of the breakfast. It was my first time at Kusatsu and my stay at this ryokan was a great choice. I would highly recommend it to couples or first-time foreign visitors. I have visited Japan many times and it was a top ryokan experience in my opinion. Kusatsu is also a very lovely area and I would highly recommend it for first-time onsen visitors who may want to avoid crowded onsen towns near Tokyo, such as Hakone.
Stayed 1 night in Nov 2018

10/10 Excellent

njhunter, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were very friendly and helpful. good location, 5 minutes walk to bus terminal
Stayed 1 night in Oct 2018

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding clean modern and highly equipped room and other amenities, yet having traditional hospitality.

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切な対応でした
Stayed 1 night in Apr 2024

8/10 Good

Katsuhiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応、温泉のお風呂、アメニティの品揃え、朝食もとてもよく、ウェルカムの抹茶、お菓子も何よりでした。しいて言えばどうにもならないかもしれませんが、部屋がもう少し広くて、トイレがもう少し離れた方が、ゆったり感が増すと感じました。
Stayed 1 night in Apr 2024

10/10 Excellent

?

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に丁寧な接客で癒され楽しい滞在となりました。ベッドがもう少し固ければ完璧ですね。
Stayed 1 night in Mar 2024

8/10 Good

CHIA-SAN

Stayed 1 night in Jan 2024

8/10 Good

yoshihito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cheng hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

aya

Travelled with family
Liked: Cleanliness
Disliked: Amenities
駐車場が鮨詰め式で、自由に停められませんでした。かなり建物までの道が狭いです！ 施設内は可愛く、清潔ではありましたが階段が急で、足と腰の悪い家族を連れて行ってしまい、少し大変でした。
Stayed 1 night in Nov 2023

10/10 Excellent

SZE TAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Con

Travelled with family
Liked: Cleanliness, staff & service
傳統日式的房間，空間不大、隔音較差～ 房間只提供每人一條大毛巾、一條小毛巾，洗澡要到一樓的溫泉房（有4間，先到先得） 優點是適合情侶可以一同浸溫泉 但不建議一家人入住
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Suk Wai Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很值得再來的酒店
這間酒店位置很好，非常整潔，早餐很好吃又特別。下次再來草津一定會再訂。
Stayed 2 nights in Oct 2023

8/10 Good

とみこ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
朝食が良かった。豆中心で健康的な食事。1日目は和食、2日目は洋食で、とにかくお腹いっぱいになりました。共用施設でのコーヒーなども飲み放題なのも良かった。
Stayed 2 nights in Sep 2023

8/10 Good

????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウェルカムドリンクのサービスから 朝食時の説明など細かい気遣いが心地よかった。 宙(SORA)の別邸はお勧めです。
Stayed 1 night in Aug 2023

10/10 Excellent

???

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもよかったです
Stayed 1 night in Aug 2023

10/10 Excellent

Hayato

Stayed 1 night in Aug 2023

6/10 Okay

shinpei

Stayed 1 night in Jul 2023

10/10 Excellent

Yuta

Stayed 1 night in Jun 2023

8/10 Good

yasuyo

Stayed 1 night in May 2023

10/10 Excellent

HADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

William

Stayed 1 night in Mar 2023

10/10 Excellent

Hiroko

Stayed 1 night in Mar 2023

10/10 Excellent

CHUNPING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴池有很多造型，很棒！
Stayed 1 night in Jan 2023

8/10 Good

Katsuhiko

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
お風呂が家族で利用できる個室で良かった。毎日の部屋の掃除は省略されてしまい清潔感に欠ける点は残念。草津温泉は2度目の利用でコンビニが徒歩圏内にあり便利。地元のスーパーマーケット「もくべい」は車で５分ほどで利用しました。車で２０分ほどの軽井沢の浅間ミートの赤身馬刺しは最高でした。

10/10 Excellent

Hoi Tat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Nov 2022

10/10 Excellent

マサナオ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で過ごしやすいお部屋でした。
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的にスタッフさんのお話が丁寧で、いたれりつくせりといった感じでした。 湯畑に近く、朝食やお風呂も満足。
Stayed 1 night in Sep 2022

8/10 Good

Kazu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しかったです。お風呂もいいお湯でゆったり旅の疲れを癒せました。 壁が薄いようで、なんとなく落ち着かない気がしました。
Stayed 1 night in Sep 2022

10/10 Excellent

miho

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2022