兰高杏盖斯特拉克维努福斯瀑布附近酒店

“乾淨的客房，3間廁所都有提供擦手的小毛巾，缺點是廚房設施很多都壞了，房間燈光昏暗。”

“預定寫前一天才會收到房間跟密碼，但卻沒收到mail，到達住宿地點後發現連不上網路，只好打電話詢問。 但英文不太好，對方說聽不懂我們在講什麼，叫我們寄email問，然後就掛電話。接著我又再打了一通，他直接拒接。又再打了第三次，一樣拒接。用另一位的手機打，一接通他發現是我們，直接說『聽不懂你們在說什麼』然後掛電話。 最後只好找隔壁也要入住的人求助，他說他也沒收到入住的mail，他理解我們的無助並且表示可以幫我們打電話問，才成功接通電話沒被掛斷。 非常糟糕的入住方式！ 如果沒有路人好心幫忙，當下沒網路無法翻譯無法傳mail，住宿方又不願意接電話，說好會提前一天寄的mail每個房客都表示沒收到，真的就露宿寒冷街頭了。”

“The property feels like it SHOULD be amazing, but there's just a few things that made it just okay for us, and for others a nightmare. The most glaring issue is the check in process. The listing says you'll get an email with a code to check in but you will not get this if you book through Expedia or any other 3rd party sites. I messaged them on Expedia and they didn't respond when it was time to check in. I borrowed a locals phone and called the number, and was lucky enough that they answered……

“Clean and nice view but location is not convenient. ”

“Be warned: you CANNOT get to this hotel with your own vehicle! You're required to buy a separate bus ticket in order to get to the hotel. We weren't told until a couple weeks before our stay that a bus was required to reach the property. We were stunned to find that bus tickets for our family of four were almost TWICE as expensive as the $285 room we booked for a single night. The property's website told us we would be reimbursed only 80% of the cost. We were a little disappointed, but were……

“旅店非常優美，全木材建成，房間寬敞舒適。還有戶外熱水浴缸，躺著遠眺優美風景。”