All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely relaxed and friendly vibe at this compact, well-located hotel. Easy access from Shiju station. Lots of dining options nearby, and good food at the hotel. The free sake tasting and happy hour prices were a bonus. Families with children seemed welcomed and catered for.
Simon
Stayed 3 nights in Apr 2024
Response from IMU HOTEL KYOTO on 19 Apr 2024
Dear Mr./Ms. Simon,Thank you for staying at our hotel this time!We're very honored that you give us such a wonderful comment :)Really hoping your staying was comfortable thing in your life.If you come to Kyoto again, we're always waiting for you!Sincerely,IMU HOTEL KYOTO front desk UEDA
Dear Mr./Ms. Jose,Thank you for staying at our hotel this time!We really hope your staying was so comfortable thing in your life.If you come to Kyoto again someday, we're always waiting for you :)The best regards,IMU HOTEL KYOTO front desk UEDA
Friendly place close to Shijo subway. Breakfasts were nice, rooms a little hot and small, would be good if you could open windows. Communal area really hip and food and cocktails were good value. Would recommend
Alex
Response from IMU HOTEL KYOTO on 8 Apr 2024
Thank you for your review! We hope to see you again!IMU HOTEL KYOTO front desk
Amazing hotel with really good amenities and really friendly staff. Free sake in the lobby for hotel guests too!
It's a bit further out from Gion, but it makes up for it being really close to a train station and with really nice little restaurants and cafes in the side streets nearby.
For what we paid, I highly recommend staying here.
Mitchell
Response from ホテルのマネージャーからのコメント on 2 Apr 2024
Dear Mr./ Ms. Mitchell,Thank you very much for staying at our hotel this time!We're really honored to receive such a amazing review from you :)We hope your trip is wonderful thing in your life!If you come to Kyoto someday again, We wanna see and meet you again.Always waiting for you :)The best regards,IMU HOTEL KYOTO front desk UEDA
Best hotel I stayed! Lovely breakfast choice! Room is reasonable side in Japan standard! Walking distance to public transit. The only thing was the breakfast area has a strong smell from cooking but hotel provides refresher!
Yi
Stayed 3 nights in Mar 2024
Response from ホテルのマネージャーからのコメント on 28 Mar 2024
Dear Mr./Ms. Yi,Thank you very much for staying at our hotel this time!We're really glad to see perfect review from you :)We hope your trip is going to be wonderful thing in your life!If you visit Kyoto again, we're always waiting for your coming here! :)Kind regardsIMU HOTEL KYOTO front desk UEDA
This is a great hotel. A short walk to the markets and other areas of interest. The staff were helpful and very friendly
Greg
Stayed 4 nights in Feb 2024
Response from ホテルのマネージャーからのコメント on 20 Feb 2024
Dear Mr. / Ms. Greg Thank you for staying at our hotel and writing a review. We are glad that you enjoyed communication with staff. We are looking forward to see you again! IMU HOTEL KYOTO front desk
This hotel is great. Internal decor and space design and allocation in the room is very good, making the best use of the space. The condition of the hotel is new. Breakfast is well presented.
The staff are also very hospitable and genuinely pleasant. They are also good in English. Good location as well.
Verified traveller
Stayed 4 nights in Nov 2023
Response from ホテルのマネージャーからのコメント on 18 Nov 2023
Thank you for staying at our hotel and writing a review. We are glad that you enjoyed communication with staff and breakfast. That encourages us a lot. We are looking forward to see you again! IMU HOTEL KYOTO front desk
10/10 Excellent
kelvin
29 Oct 2023
kelvin
Stayed 1 night in Oct 2023
Response from ホテルのマネージャーからのコメント on 18 Nov 2023
Dear Mr. / Ms. Kelvin Thank you for staying at our hotel and writing a review. We are looking forward to see you again! IMU HOTEL KYOTO front desk
We loved Imu Hotel. The staff were fantastic - very friendly and helpful. The room wasn't a bad size and the bathroom was well equipped and clean. The futons were the most comfortable that we had during our stay in Japan. Breakfast was delicious - a choice of 4 different breakfast dishes each day and they were all great. Location was excellent - we were able to walk everywhere and there are some nice restaurants and bars near the hotel. Couldn't fault this hotel!
Julia
Stayed 3 nights in Jul 2023
Response from IMU HOTEL KYOTO on 7 Sept 2023
Dear Ms. Julia,Thank you for your kind feedback. We are glad to hear that our hotel was able to give you a good experience! Please have safe travels back home and we hope to see you sometime again soon.Best regards,IMU Hotel Kyoto
Practicable location. Ideally would have liked the room to be a bit bigger
Inoshi
Stayed 2 nights in Nov 2022
Response from ホテルのマネージャーからのコメント on 18 Nov 2023
Dear Mr. / Ms. Inoshi Thank you for staying at our hotel and writing a review. We are pleased to hear your compliment about the convenience of our hotel. That encourages us a lot. We are looking forward to see you again! IMU HOTEL KYOTO front desk
Small, but very comfortable rooms. Welcoming staff/lobby and great location for exploring Kyoto!
Verified traveller
Stayed 3 nights in Jan 2020
Response from IMU Hotel Kyoto Front Desk Liew on 31 Jan 2020
Thank you very much for your kind review. We are glad you enjoyed your stay here at IMU Hotel Kyoto. We are always striving to improve our service for our guests. We hope to see you again on your next trip to Kyoto.
This hotel is convenient and nice to stay. There are a coffee machine and tea counter as well as cold water machine for you. But in the morning there is not enough hot water for you especial in the winter time now. The tatami room is clean but it's a bit small. Toilet was clean.
Li
Stayed 2 nights in Dec 2019
Response from Front Desk Chin on 22 Dec 2019
Thank you for your kind review.
We are sorry about the kettle is not prepared in each room. We will consider to place it in the room.
Hope we can see you again!
Convinced place. Closed to the subway. Sadly, we decided to stayed longer but there was no room available. We have to move to another place.
Yi Ching
Stayed 3 nights in Dec 2019
Response from IMU Hotel Kyoto Front Desk on 7 Dec 2019
Thank you for your kind review. We are glad you enjoyed your stay here at IMU Hotel Kyoto. We are really sad that you couldn't get extra nights. We would have happy to extend for you if we had rooms available. We do hope to see you again on your next trip to Kyoto.
We loved our stay at the IMU Hotel in Kyoto. The location was a short walk from the metro and within walking distance of the main shopping area and sights. Our room was super practical, clean, and came with everything we required for our stay. The lobby area was super comfortable and stylish and it was great to have a socialising area and bar within the hotel along with an affordable breakfast option. Also great to have the laundry facilities. All the staff were super friendly and nice. I seek out independent properties like this one and they are always such a pleasure to stay at. Thank you for a great stay!
Tasha
Stayed 3 nights in Oct 2019
Response from IMU Hotel Kyoto Front Desk on 29 Oct 2019
Thank you very much for your kind review. We are glad you enjoyed your stay here at IMU Hotel Kyoto. We hope to see you again on your next trip to Kyoto.
Check-in is a little complicated considering you’re in transit for 18hrs and then you have to manually check in using the IPad. We just wanted to get into our room and rest. Also, checking out is at 10am... 11am would have been better.
Maryam
Stayed 3 nights in Oct 2019
Response from IMU Hotel Kyoto Front Desk on 14 Oct 2019
Hello Maryam, thank you for reviewing. But our check-in style is over-the-counter check-in style with our front staff. And the check-out time is 11am, not the 10am you mentioned. Could it be you have mistaken our hotel for others? If so, we appreciate it if you would review again. Thank you.
Clean, great lounge, lots of nice little ideas to make people welcome, to enhance the experience & make life easier. Great place to stay. Highly recommend.
Verified traveller
Stayed 4 nights in Sep 2019
Response from IMU HOTEL KYOTO on 9 Oct 2019
Thank you for your comment!
we are looking forward to seeing you again!
This hotel is run a little differently than a "normal" corporate hotel but offers just as much! The room was very minimal but that's all we needed. We somehow scored the room with the tatami mats and a terrace which was amazing. Hanging out on the terrace at night with a couple drinks was definitely one of the most memorable parts of our stay! Hanging out at the hotel bar was also a relaxing way to decompress after long days of sight seeing. Highly recommend this hotel (especially the room with the terrace!)
Verified traveller
Stayed 5 nights in Sep 2019
Response from IMU Hotel Kyoto Front Desk on 24 Sept 2019
Thank you for your kind review. We are glad that IMU Hotel Kyoto has made this trip memorable for you. We hope to see you again on your next trip to Kyoto.
Traveling from Canada and stayed two nights here. Staff was great, rooms were nice and clean and a good size. Had free coffee and tea available and a nice restaurant on-site and we had breakfast which was very convenient. Good location, short bus ride from Kyoto station and near the market area.
Sean
Stayed 2 nights in Aug 2019
Response from IMU Hotel Kyoto Front Desk on 6 Sept 2019
Thank you for your kind review. We are glad you enjoyed your stay here at IMU Hotel Kyoto. We hope to see you again on your next trip to Kyoto.
The hotel was conveniently located near subway. The staff was very friendly and helpful. The room and common areas were very clean. Loved the amenities provided also. Awesome hotel in Kyoto!
Verified traveller
Stayed 3 nights in Jul 2019
Response from IMU HOTEL KYOTO on 10 Jul 2019
Thank you for your kind comments.
We are looking forward you to coming back to Kyoto Japan again.
6/10 Okay
Sue-Anne, Vancouver, Canada
Travelled with family
9 Jul 2019
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A "large" room on the second floor is really not a room at all. It was small and dark. Its window faced a wall of the adjacent building so no natural light can get through. The room had only a few small lights so it was dim all the time. In addition, it was very tight for three people - no where to leave luggage or sit. You can only sit on the bed. It would be impossible to move comfortably in the room for three people.
Sue-Anne
Stayed 4 nights in Jun 2019
Response from IMU Hotel Kyoto Front Desk on 9 Jul 2019
Thank you for your kind review. We apologize that the room was not big enough for your comfort. We will try to improve more such as the lightning of the room etc for the comfort of our guests. Despite this, we hope to see you again.
Budget/Family Friendly Hotel in the Heart of Kyoto
This was a clean, hostel-like hotel with a really youthful vibe. The futons were firm and comfortable and the bathroom was spacious by Japanese standards. The room felt a little dark and small but the lobby was an inviting place to go and read or sit. The location was GREAT in terms of getting to the subway, Nishiki Market and lots of places to eat.
Melinda R.
Stayed 4 nights in Jun 2019
Response from Chin on 14 Jun 2019
Thank you for your kind review. Also, we are glad you had a good stay at our hotel. Hope we can see you again soon!
Small but comfortable room. One bed was lofted and the other was beneath which worked just fine for our family. On the first floor they had a spacious gathering area. We used it to relax, play games, and plan for our day. Breakfast was available for ¥780 and was filling and tasty. We didn’t use them but they had bikes available.
Verified traveller
Stayed 1 night in Jun 2019
Response from Chin on 14 Jun 2019
Thank you for your review. Also, it was great to know that you were satisfied with our hotel. Hope we can see you again!
The staff were so excellent, they have mini events on every night and speak really good English. They are very accommodating and the hotel is really nice!
Verified traveller
Stayed 6 nights in May 2019
Response from IMU Hotel Kyoto Front Desk on 25 May 2019
Thank you for your kind review. We are glad that you enjoyed your stay here. We hope to see you again next time.
Heating/AC mode is controlled for room floor rather than the room itself. After first night, the entire floor was switched to heat mode (apparently as per a single guest request) on our level which made the night sleep quite hot and uncomfortable for mid-April.
Verified traveller
Stayed 4 nights in Apr 2019
Response from IMU HOTEL KYOTO on 15 Apr 2019
Thank you for your review. We are sorry for our heating/AC system made you uncomfortable. We will keep improving from now on. Hope to see you again!
Good location for train, inner city, and restaurants. We found the room with the bunk for a child as a bit tight and warm when luggage is also apart of the furniture . Great shower . Bar downstairs.
Verified traveller
Stayed 3 nights in Apr 2019
Response from IMU HOTEL KYOTO on 15 Apr 2019
Thank you for your comments and staying with us. When you visit Kyoto ,please stay at our hotel. We hope to see you again
I like the space. So pretty. The room is so exclusive too but u have to fight for extra pillow. The space is enough to either sleep or open up your luaggage. The private toilet is woohoo. Amazing
Verified traveller
Stayed 1 night in Mar 2019
Response from IMU HOTEL KYOTO on 16 Mar 2019
Thank you for your comments.
we grad to hear that.
we are looking forward to sseing you again!
Friendly staff, clean and tidy traditional rooms with comfortable futons
Verified traveller
Stayed 1 night in Feb 2019
Response from Front desk Kondo on 9 Mar 2019
Dear customer
Thank you for your comments and staying with us.When you come to Kyoto,please stay at our htel.
We look forward to welcoming you back with us.
The hotel was great. Best bang for your buck. The only thing that I would recommend is to adopt more automated/speedy checkin process
Verified traveller
Stayed 2 nights in Feb 2019
Response from Front desk Kondo on 1 Mar 2019
Dear Customer
Thank you for your review and staying with us.We are glad to hear that.We will keep improving from now on.
We look forward to another chance to serve you.
It's a small hotel, with a very friendly ambience. Fantastic customer service. It was centrally located for our needs. Breakfast meal was very generous. What we didn't like...nothing. Everything was really good.
Verified traveller
Stayed 1 night in Feb 2019
Response from IMU HOTEL KYOTO on 15 Feb 2019
Thank you for your review.
we grad to hear that.
we are looking forward to seeing you again!
Friendly staff and great activities. The events that were planned were thorough and entertaining.
Verified traveller
Stayed 6 nights in Jan 2019
Response from IMU HOTEL KYOTO Front desk Kondo on 25 Jan 2019
Dear Anonymous,
Thank you for your review and staying with us.We are holding events almost every day.Please stay at our Hotel again,when you come to Kyoto.We hope to see you again.
Hotel was chic and modern with free gaming area. Hotel staff are friendly! Not to mention is is next to a convenience stall and Anytime Fitness!
Guan
Stayed 3 nights in Dec 2018
Response from IMU HOTEL KYOTO on 10 Jan 2019
Dear Guan,
Thank you for your review.How was your trip in Kyoto?Did you have fun?When you come to Kyoto,please come back to our hotel.We look forward to serving you again!