B&B Hotels La Ferte-Alais hotels

"I’ve never stayed in a hotel, where the staff make no attempt to greet the guests. We checked in late using the machine outside so the reception was closed, which I have no problem with. What I didn’t like is when I did finally see the receptionist and smiled, I was greeted with a blank stare. Not once, did the staff even try to acknowledge us which we found, very disappointing. Only person I care into contact with was the cleaner and that’s it! I think more basic amenities would be nice...

"good"

"I had bad experience at the hotel no heating system"

"The checkin was difficult. The shower kept flooding the bathroom and bedroom. The gentleman assisted by providing us with towels to dry the floor and did offer to move us to another room. The bed sheets smelt like cigerettes as well. But in saying that the bed was comfortable and the accommodation did serve its purpose."