Lagoons Hotel with Pool

"More time allow in the summing pool 6 pm it’s to early to close "

"Facility was very clean. Staff was very attentive to your needs. The shows were a plus, big shout out to the entertainment team. It was a great experience overall. "

"Huge resort! Staff was nice. I wish they had waitresses that walked around more at the pool. Saw a few, but never once asked if I needed a drink. Buffet wasn’t the best since they had the same things for every breakfast and dinner. "

"The staff was amazing, friendly, kind, supportive and helpful. Most of all they were interacting with ALL of the guests. These are just a few: Ms Dahlia Walker, who made it her mission to meet and greet as many guests as possible. Taniki is an amazing dancer and has outstanding customer service. Loretta is DEFINITELY the hostess with the most energy and personality. Nelli is the counterpart to Loretta, their dynamic. Brandon, Kevon, Raquel and Donavan are the BEST bartenders EVER with amazing personalities, chemistry and energy. All of these people made my trip and birthday unforgettable "

"Even though I paid more for a beachside junior suite upon arrival to the property I was informed I would be issued a garden view and beachside does not mean you will be able to see the water just that the room faces that direction. I also requested my two rooms be connecting or close to each other instead they booked us into two separate villas over 100 yards from each other. To correct the staff worked overnight to find us two rooms next to each other in the same villa. However, it required I move out of my room by 11am and was not able to move into the other room until 10pm. That's almost 12 hours without a room and all of us crammed into one room. Rooms were not cleaned instead they were just tidied up. The first room we checked into still had a razor and soap in the shower. Daily our room was straightened up but not cleaned. The baby had an accident on the bed, instead of changing the cover they flipped it over. I really tried to give them grace given our stay was only 6 months following a major hurricane. They charged us full price but only gave us half service. Property is not handicap or elderly friendly, no elevators, long walks to restaurants or rooms, golf carts seem to only run to move luggage of guests checking in/out. Food was subpar, there is a disconnect between concierge and the restaurants, 4 out of 5 days my dinner reservations were wrong. JUST A BAD TIME!! Do not waste your money."

"Stay for 4 nights and it was great. Definitely worth it ."

"We had a wonderful stay at Iberostar Waves in Jamaica. The property was very clean and well maintained, and the ocean view was absolutely beautiful. It’s a great place for families with toddlers. My son especially loved the pool and had so much fun every day. I also loved that they offered Jamaican dishes, which made the experience feel more authentic. However, I didn’t like that all the restaurants on the property close between 11am - 12, as it limits dining options. One restaurant should be open at all time. Overall, it was a great experience, and we would definitely visit again."

"Classy, timeless, elegant, spotless, farm-to-table…our second trip here did not disappoint. Great couples getaway in a beautiful villa with warm, friendly staff. Also no trouble accommodating our gluten free friends. "

"Yes fast internet spa visit was my highlight "