Lagun hotels from HK$601

"Rooms weren’t cleaned efficiently on a Daily basis. They would replenish towels and make the bed at best. The food at the Buffett was very good. The food was good in every restaurant but the service was terrible. It always felt like you were inconveniencing the staff by asking for a drink. They did a horrible job of keeping the resort clean. Dirty dishes and food was left all over the pool and beach area for the whole day. It was disgusting and ants would start to swarm making other people not want to lay on those chairs by the pool. The resort is in a good location and has potential but the staff just really needs to do a better job! "

"The pools were nice!! I just don’t like smoking allowed everywhere. Especially around other peoples kids. "

"The bathroom needs some love, sheets had some holes on it, the staff are not nice at all, nobody ask you if you need anything, you serve yourself, really bad compare to other countries that I have been, there is a lot of noises at night, did not like it at all."

"We had a great stay at this property. The rooms were clean. Shower was a little under the weather. We did have an issue with check in. It took 3 extra hours to get our room. Not ideal after a long travel day, but after that it was a very nice week. "

"Lagun Blou was exactly what we were looking for. The property itself was beautiful. Amazing gardens and so many lovely places to sit and relax - from sea side to poolside to a shaded cabana. The small pool/hot tub overlooking the ocean is a key feature and great for a night soak after a long day of beach hopping. Couldn’t ask for a more relaxing setting. The location is great as well. Lagún beach is just below the cliffs of the property and many other stunning beaches are a short 5-10min drive away. And the snorkeling just off the dive platform can’t be beat. There are also two delicious restaurants right outside the property gates - one which overlooks the beach and has amazing views. But the best part was the hospitality. Celia was amazing. She had everything organized for us for a later check in; we had to switch units during our stay (due to booking, not because of a room issue) and she made it a seamless transition. It was just an absolute pleasure to chat with her everyday and learn about the property and the cats who live there! We will absolutely stay again. "

"Breakfast was always great. Staff was lovely and accommodating. Great location. Would recommend going there. "

"My bathroom smelled like mold or rotten eggs. It was a horrible smell. "

"Good place perfect breacfast"

"Check in was poor as there was no one there to check-in with and we had to wait for some time, then we were unable to go to the room as there had been a power outtage and the room would be ready in about 30 minutes and they'd message us. Over an hour later, with cold food needing refrigeration, still no message, and no idea where the room was as we were waved in a general direction and told a parking spot number that had been taken already. The room itself was lovely overall, but it was unbearably hot and no internet available. After 3 hours of reaching out with whatsapp and the property app, we still had no response. Other guests had gathered at the check in with similar issues and no communication, noting this was a common issue prior to the power outtage so in giving benefit of the doubt with major power concerns, it seemed this was poorly organized, including front gate security as there were no directions provided as it had said in the guest app. Beyond these major issues, smaller details would benefit from correction, with highlights on installing a shelf anywhere in or near the shower to be able to access shower essentials as these had to be placed on the floor and there were no replacement trash bags or instructions for the washer and dryer."