Lake Lucerne Business Hotel

"I must say reading some reviews I was apprehensive about this hotel however all that went away the minute we stepped in. FYI they charge 100 CHF a day deposit which you get back end of your stay and they take this immediately at check in. You also get charged city tax around 25CHF at the end of your trip. The hotel staff and location are amazing. The staff are so good they helped me out with everything I asked and our room was spotless. The location is fantastic just mins away from the station and central to restaurants and shopping centres. Yes there is noise at night from people partying but theres a rooftop bar above you and bars outside too so why are people surprised by this lol. We had that one night until 1am but it was expected and that's fine. Overall great hotel lovely staff fantastic location and I can definitely say I will 100% return to this hotel again. Thank you Hotel Astoria!!❤️"

"Location"

"Great location to central train station, markets and city attractions. Room is not big, but is clean. The staff is friendly, helpful and professional. Especially the lounge is available 24/7, offers coffees, tea and fruits, really give a homey feeling and convenience. Really enjoy the stay."

"Highly recommend "

"Very attentive and polite staff. Didn’t opt for breakfast so no opinion on breakfast. Very comfortable room. Just next to the train station so it was very convenient. "

"Staff was very, very helpful. Room was clean and they addressed and he concerns promptly."

"Beautiful old hotel in walking distance to the major sights. Excellence service from front desk and other staff. "

"Fantastic customer service!"

"Hermitage hotel is a wonderful place to stay Rafaela on reception did really great job on assisting us. Every staff there are nice and kind. Waking up with the lake lucerne and mountain view was amazing. We definitely coming back. Highly recommended for others to enjoy."