Santiago de los Caballeros Las Piramides Hotels

"If you want tranquility and being alone, this is the place very nice very beautiful and the accommodations in wooden hut with skylights overlooking the forest and balconies very nice. Over the cons are it limited dining in the dining hall the pool is really a big bathtub and barely heated so they have guests it fills up quickly. There is no pamphlet or what to do or hiking trails so basically on your own and they’re far away from the river and from other things hard to find limited Eng. that’s an issue for any guest. Most of all you can see in nearly stages. Staff are not well trained so the service is spotty. One day may be worth the price of charging but today it isn’t."

"I would read about 2 1/2 to 3 star. The pro was a very nice pool and a nice whirlpool nice dining area. The cons are it’s a dated facility no more than 2 1/2 star overlooking in the parking lot in the middle of an area where there’s almost nothing to do. Also staff training there is no activity nothing. Just limited for those who need the language. Most of all even the hot tub or nice. I was there two days and those are there no clear or very little cleaning so the whole bottoms are covenant leaves and dirt."

"Scenic location with friendly staff. Very inviting and relaxing stay!"

"Property is average , services average, room clean , pool spa average, equipment average, quite place and pleasant. "

"I dont know about pets, i never used the pool. The staff was okk. However, there was no fridge in the room or closet. The food a little high in price for the place and too loud. The manager has no control over the guest."

"Bueno"

"The breakfast was good"

"Pésimo servicio del personal. El trato en recepción fue grosero e incluso recibimos gritos al reclamar un error en la asignación de nuestra habitación. Un hotel que presume de estrellas pero no cumple con lo básico en atención. Una decepción total. Desayuno escasa"

"Loved it!!!"