“From the moment we arrived, this hotel completely exceeded our expectations. The room was not only beautiful and impeccably clean, but it also had a warm, welcoming vibe that made us feel instantly at home. The design and comfort alone would earn five stars — but it was the people here who truly made our stay unforgettable. During our time in Cancún, we faced some unexpected and difficult events. The staff went above and beyond to support us — showing real compassion, patience, and generosity.……
“Everyone was very helpful, very courteous and kind. Desk staff spoke perfect English, answed questions and were helpful with everything asked. My stay was very quiet, everyone respects everyone else. First time I have stayed at a place like this, I'll do it again. I like it better than hotels. I could make my meal there or walk to great restaurants. ”
“Excelente atención de la Sra. Ruby Rodriguez.
Algunos detalles menores de mantenimiento, que se corrigieron apenas los reportamos a la Sra. Rodríguez. El desayuno muy rico.
Gracias Sr Julio fue muy amable en el desayuno. ”
“Staffs are nice and helpful. The hotel is not a big one, but the room is big enough for a family. And the housekeeping makes it clean and tidy everyday. And they provide fridge, coffee pot, microwave and dishes in the room. Walmart is within 5~10 minutes walk. And the best thing for a Chinese is the best Chinese restaurant in town is nearby and it open until 10pm. If you like to go out for a drink, there's a bar next door, if not, you may find it a bit noisy. It's about 15 minutes walk to……
“Excelente alternativa para estar en la Cancun ciudad, muy bien ubicado y la atención de Alma es increíble! Super amable! El lugar con mucha calidez y con todo lo necesario para una estancia comoda!”
“3rd time in this hotel and this is my 1st option in cancun town, not too expensive and good breakfast buffet security gard and lobby open 24/7 with parking garage and walkable areas like palapas park and so many restaurants options. ”
“Good. But when I arrived at the midnight due to the delay of flight, I would like to have a picking up service but they don't have. The swimming Pool is good, but too hot at daytime because it at the top floor of the building.”