室外游泳池,池畔遮阳伞

关于瓜纳卡斯特机场希尔顿花园酒店 的点评

3.5 out of 5
瓜纳卡斯特机场希尔顿花园酒店
Ruta #21 Frente Al, Aeropuerto Internacional, Liberia

点评

9.0

非常棒

10 分 - 超赞。780 条好评,共有 1179 条点评" "
8 分 - 还可以。247 条好评,共有 1179 条点评" "
6 分 - 一般。91 条好评,共有 1179 条点评" "
4 分 - 很差。29 条好评,共有 1179 条点评" "
2 分 - 糟糕。32 条好评,共有 1179 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Santiago

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2024 年 5 月入住 1 晚

10/10 超赞

Amy

2024 年 4 月入住 1 晚

10/10 超赞

Johannes,Bisbee

满意:清洁度、员工和服务、住宿条件和设施
Whatever
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Johannes, Thank you for contacting Hilton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have the commitment to deliver full guest satisfaction to our guests, we appreciate your comment and time for this feedback.  At your service Elsie Gutierrez - GSA.

8/10 还可以

Patrick

满意:清洁度
2024 年 4 月入住 1 晚

6/10 一般

Andrii

与家人出行
满意:员工和服务,清洁度
Service is good. Breakfast not included and its 30$ us per person. Pool was good. Rooms ok
2024 年 5 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月22日 的回复
Dear Andrii,  Thank you for contacting Hilton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have the commitment to deliver full guest satisfaction to our guests, we appreciate your comment and time for this feedback.  Best regards, Hilton Garden Inn Guanacaste.

10/10 超赞

Arlene

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean nice hotel with good pool area.
2024 年 5 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Arlene,We appreciate the time you took to post a review about our hotel. We know many people read reviews and take notes from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service,   Elsie Gutierrez - GSA

10/10 超赞

david

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

muriel

满意:清洁度、员工和服务、住宿条件和设施
Restaurant offered small portioned meals. Waitresses were not very prompt. Everyone was kind though.
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Muriel,I have received your comments on the situation experienced with our Hilton Garden Inn Hotel at the time of your stay.  First, we apologize for the inconvenience you experienced; Hilton Hotels is a worldwide recognized hotel chain with high quality standards, and we have clear what our hospitality service should be.  I also understand the discomfort you received, and our concern will always be to keep improvement in all our areas as well as the kindness that any guest deserves.    Although apologies do not make the past better, we at Hilton Garden Inn Liberia Airport thank you for your comments and we will make sure that these service situations will not happen again.  We hope you will allow us the opportunity once again to demonstrate that we will keep our quality promise and principle of continuous improvement.  At your service, Elsie Gutierrez - GSA.

8/10 还可以

jason

2024 年 5 月入住 1 晚

2/10 糟糕

seliah

2024 年 4 月入住 1 晚

2/10 糟糕

seliah

团体旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
BEWARE. This hotel is running some sort of scam charging what normally is a “hold” for incidentals. Normally this charge is pending and released at the end of your stay but this hotel processes the charge. I had to go through a whole process to get it refunded. My thought is that they do this expecting that many people overlook it
2024 年 4 月入住 1 晚

10/10 超赞

Janine

满意:清洁度、员工和服务、服务设施
Great service and amazingly good food!
2024 年 5 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Janine, We appreciate the time you took to post a review about our hotel. We know many people read reviews and take aim from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service, Elsie Gutierrez - GSA

10/10 超赞

Nina

与家人出行
Always a good stay here! Very clean, relaxed vibe. Nice to have shuttle service.
2024 年 5 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Nina, We appreciate the time you took to post a review about our hotel. We know many people read reviews and take notes from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service,   Elsie Gutierrez - GSA

6/10 一般

John

No bottle water in room to make the coffee that they supplied. The hallway smelled like smoke
2024 年 5 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear John,I have received your comments on the situation experienced with our Hilton Garden Inn Hotel at the time of your stay.  First, we apologize for the inconvenience you experienced; Hilton Hotels is a worldwide recognized hotel chain with high quality standards, and we have clear what our hospitality service should be.  I also understand the discomfort you received, and our concern will always be to keep improvement in all our areas as well as the kindness that any guest deserves.   Although apologies do not make the past better, we at Hilton Garden Inn Liberia Airport thank you for your comments and we will make sure that these service situations will not happen again.  We hope you will allow us the opportunity once again to demonstrate that we will keep our quality promise and principle of continuous improvement.  At your service, Elsie Gutierrez - GSA.

8/10 还可以

Colleen

与家人出行
满意:员工和服务,清洁度
Right by the airport but they turned off the water for 7 hours in the evening.
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Colleen,Thank you for contacting Hilton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have the commitment to deliver full guest satisfaction to our guests, we appreciate your comment and time for this feedback.  We apologize for affecting your stay, but preventative maintenance had to be performed on the pipe. At your service Elsie Gutierrez - GSA

6/10 一般

Murray

与配偶出行
满意:清洁度、员工和服务、服务设施
Overpriced for what was there
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Murray,Thank you for contacting Hilton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have the commitment to deliver full guest satisfaction to our guests, we appreciate your comment and time for this feedback.  Regarding to room rate Hilton Hotels offers different options to the travelers, we recommend booking early possible to access to flexible rate. At your service, Elsie Gutierrez - GSA.

10/10 超赞

Tye

2024 年 4 月入住 1 晚

8/10 还可以

Derek and Kim

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a nice choice for airport stay. Clean and friendly, with nice grounds. Free shuttle to and from the airport.
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Derek and Kim,We appreciate the time you took to post a review about our hotel. We know many people read reviews and take notes from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service,  Elsie Gutierrez - GSA.

10/10 超赞

Connor

2024 年 4 月入住 1 晚

10/10 超赞

Terry

满意:清洁度、员工和服务、住宿条件和设施
Was good
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月28日 的回复
Dear Terry,Thank you for contacting Hilton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have the commitment to deliver full guest satisfaction to our guests, we appreciate your comment.  At your service, Elsie Gutierrez - Guest Service Agent.

8/10 还可以

Michael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to airport
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月28日 的回复
Dear Michael,Thank you for contacting Hilton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have the commitment to deliver full guest satisfaction to our guests, we appreciate your comment.  At your service,Elsie Gutierrez - Guest Service Agent.

8/10 还可以

Olivera

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Heather

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was perfect after traveling. We did not want to drive in the dark so we stayed one night. Restaurant was delicious and convenient. Pool was very refreshing. Staff was friendly and helpful.
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月25日 的回复
Dear Heather,We appreciate the time you took to post a review about our hotel. We know many people read reviews and take notes from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service,   Elsie Gutierrez - GSA.

10/10 超赞

Arlene

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Alberto

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service
2024 年 4 月入住 3 晚

10/10 超赞

elizabeth

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place. Comfortable, lovely pool area, and we had a delicious dinner. Minutes away from the airport with free shuttle service. Worth the extra cost for an overnight before taking off from the airport.
2024 年 4 月入住 1 晚

6/10 一般

Jaroslav

2024 年 4 月入住 1 晚

8/10 还可以

Judith

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenience of shuttle to airport and rental car return
2024 年 4 月入住 1 晚

10/10 超赞

Erin

2024 年 4 月入住 1 晚

10/10 超赞

Carolyn,Toronto

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a convenient and clean place to stay close to the airport. The free shuttle to the airport was great.
2024 年 4 月入住 1 晚
Hilton Garden Inn Guanacaste. 于 2024年05月28日 的回复
Dear Carolyn, Thank you for contacting Hilton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have the commitment to deliver full guest satisfaction to our guests, we appreciate your comment.  At your service,Elsie Gutierrez - Guest service Agent.

10/10 超赞

ERIKA

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Mike

2024 年 4 月入住 1 晚

4/10 很差

Ernesto

2024 年 4 月入住 2 晚

8/10 还可以

Anthony

与配偶出行
满意:员工和服务,清洁度
Close to the airport
2024 年 4 月入住 2 晚

8/10 还可以

Manfred

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
None
2024 年 4 月入住 1 晚

10/10 超赞

Mishael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very clean, convenient to the airport and nice pool area!
2024 年 4 月入住 1 晚

10/10 超赞

Cynthia

满意:清洁度、员工和服务、住宿条件和设施
Great
2024 年 4 月入住 1 晚

10/10 超赞

Anne

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Janine

满意:清洁度、员工和服务、住宿条件和设施
Beautiful clean hotel with excellent service.
2024 年 4 月入住 2 晚

10/10 超赞

Wayne

2024 年 4 月入住 1 晚

10/10 超赞

William

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and comfortable with excellent room service. Free shuttle to the airport. Enjoyed our stay.
2024 年 4 月入住 1 晚

10/10 超赞

Charlene

满意:清洁度、员工和服务、住宿条件和设施
Very convenient to airport. Has an airport shuttle. Dining menu has gluten free and vegan options which was a lovely surprise.
2024 年 4 月入住 1 晚

10/10 超赞

Nadia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff, lovely property
2024 年 4 月入住 1 晚

10/10 超赞

Katelyn

2024 年 4 月入住 1 晚

10/10 超赞

Jorge

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

caylie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Josh

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were absolutely wonderful and the hotel was very clean. We loved our trip to Costa and it was nice to stay in this hotel the last night prior to our departure.
2024 年 4 月入住 1 晚

10/10 超赞

Janine

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean hotel with a friendly staff
2024 年 4 月入住 1 晚

10/10 超赞

Sophia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff, clean and safe. Free shuttle to and from airport a plus. Construction noise next to our room during our stay a minus and usually simple to please continental breakfast had well done fried eggs instead of over easy and rolls were the worst bread I ever came across. Sausage was pink (country’s normal) not brown like in America so not to my taste in flavor too. Their beet brioche beef hamburger was the best!!
2024 年 4 月入住 5 晚

6/10 一般

Jane

满意:住宿条件和设施,清洁度
Check in was a bit tricky. We were only given one key for our room. I took my kids and headed up to the room which stranded my husband and our bags on the main floor.
2024 年 4 月入住 1 晚
Allan Chevez 于 2024年04月10日 的回复
Dear Jane,Thank you for contacting HIlton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have teh committ to delivey full guest sastifaction to our guest , we apreciaty your comment and time for this feedback.