Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
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Reviews of art'otel London Battersea Power Station powered by Radisson Hotels

4.5 out of 5
art'otel London Battersea Power Station powered by Radisson Hotels
1 Electric Boulevard, Nine Elms, London, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 170 reviews" "
Rating 8 - Good. 29 out of 170 reviews" "
Rating 6 - Okay. 9 out of 170 reviews" "
Rating 4 - Poor. 5 out of 170 reviews" "
Rating 2 - Terrible. 7 out of 170 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a reasonable and well taken care of hotel in all aspects
Stayed 1 night in May 2024

10/10 Excellent

victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff and facilities. Lovely pool.
Stayed 1 night in May 2024
Response from Olga on 16 May 2024
Dear Vitoria, thank you for taking the time to write a review. We truly appreciate your nice comments about our staff, facilities and location. We look forward to welcoming you back. Kind regards, Olga

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop infinity pool and bar are a real bonus at this hotel. Staff were very helpful. Location amazing. Breakfast included was very good and plentiful.
Stayed 2 nights in May 2024

10/10 Excellent

Khaled

Business traveller
Liked: Property conditions & facilities
Very new concept of hotels
Stayed 1 night in May 2024
Response from Marylin on 10 May 2024
Dear Khaled, thank you for your feedback. It is great to read that you loved and enjoyed your stay with us. We look forward to welcoming you back. Best regards, Marylin

10/10 Excellent

Faisal, Riyadh

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing, decor fantastic. Mohammed on reception was so welcoming and helpful Definitely 10/10 all round.
Stayed 2 nights in Apr 2024
Response from Santa on 11 Apr 2024
Dear Andrew, thank you for your positive review. We are so glad to hear you really liked our hotel and it's facilities, as well as service provided by our friendly team. We look forward to welcome you back in future. Kind Regards,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and the views from the rooftop pool are very special
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Jedi was outstanding at reception, overall outstanding stay thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent one night stay and they made my daughter’s birthday really special by offering a complimentary upgrade and couple small touches like a hand written birthday wishes. Shout to the reception guys Mohammad and another guy who organised. Rooftop pool heated and my daughter enjoyed a swim in February and room’s clean and modern with cool design. Breakfast was good and again good table service. If you need to be in this area it’s a a no brainer, book the hotel and pay for the upgrade to suite if you can
Stayed 1 night in Feb 2024
Response from Solari on 4 Mar 2024
Dear Jason, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2024
Response from Solari on 4 Mar 2024
Dear Abdallah, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay! We truly hope you come back to stay with us again very soon. Kind regards, Solari

10/10 Excellent

Dan

Stayed 1 night in Feb 2024

10/10 Excellent

Sally

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class experience - very pet friendly - highly recommend
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall enjoyable stay in Battersea
A pleasant one-night stay at this hotel, booked last minute (night before) so it was pricey however we were upgraded to an Art Plus room. Kelvin assisted with our check in - he was very friendly, as were the doormen and Jasion at check out (sorry if I got the spelling wrong). We primarily picked this hotel as it was in close proximation Lister hospital as I was having a procedure, but also they are a dog friendly establishment. The hotel itself is clean and I really liked the art vibe and proximity to Battersea Power Station with shopping and food nearby makes it a great choice if you need to be in the area. The hotel also has quite a few amenities including a rooftop pool, sauna, jacuzzi and gym. Our room was spacious and clean with Kevin Murphy (Australian brand) toiletries. The bedding was comfortable and the area is quiet so ideally for a good night sleep. A couple of minor points for improvement: - We booked our room through hotels.com and on there it stated pets stay free (dogs and cats) however upon check in we were charged £20 which was meant to cover pet amenities like dog bed, bowls, treats and a small donation to Battersea Dogs & Cats shelter, however our room didn't have any of those amenities. At check out I raised this and luckily there was no fuss in refunding it because of the misleading advertising and also for not providing anything for our dog. - The lifts were quite difficult to operate and also in the morning of our departure one was working
Stayed 1 night in Feb 2024
Response from Irene on 26 Feb 2024
Dear Guest, thank you for your review. We are glad to learn that you loved your stay with us, and please rest assured we will share your comments with our team to take appropriate action. Please accept our apologies for the delay in our service regarding our pets allowance, we wish we had known about your concerns so our team would have found a solution on time. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

6/10 Okay

Nadia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was asked at check in to pay the 'remainder of my balance' even though I had paid in full. I told the man at the desk I shouldn't owe anything and he asked me to show him my bank statement. I found this very strange, would you not just ask for the receipt? Small room, decent bathroom, student style set up in the bedroom - expected more for the price. Definitely clean though. Tozi Grand Cafe (one of the restaurants in the hotel) was terrible, waited so long to be seated despite having booked a table, then waited ages to be served. In the end we got fed up and ended up leaving. Similar experience at breakfast. Overall everything about this experience was quite disappointing. Attitude of the staff in general seems far too lax. Would not really recommed.
Stayed 2 nights in Feb 2024
Response from Alina on 20 Feb 2024
Dear Nadia, thank you for your review and for choosing our hotel. We are happy to like the hotel, we apologise that you felt there was no cooperation between departments to serve the guests the best way possible. The comfort and satisfaction of our guests is one of our top priorities and our team is on hand 24/7 to help, I'm so sorry that we fell short of this on this occasion. Kind regards, Alina

10/10 Excellent

Sarah

Stayed 1 night in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views, amazing rooftop pool, fab location
Stayed 1 night in Feb 2024
Response from Santa on 13 Feb 2024
Dear Corinne, thank you for your fabulous review and for sharing these spectacular pictures. We are so glad to hear you enjoyed your stay with us. We look forward to welcome you back soon! Best wishes,

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Wonderful centrally located hotel. Clean and comfortable with pleasant helpful staff. Very refreshing to see this . Definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely returning!!
As soon as you enter the hotel, you are greeted with this lovely aroma! The smell was amazing. The staff were so helpful and couldnt do enough for you. I wish i had gotten the name of the man who checked me in, he was so nice and welcoming. I mentioned it was my birthday getaway and went for lunch, i returned with a lovely surprise! Some cake and a bottle of wine. Sauna was lovely and hot, the swimming pool and jacuzzi on the roof was a lovely touch. Though it was quite cold in the swimming pool but i can imagine its get in the summer time. Cant say a bad thing about my stay, i will he booking again in the near future. Thank you!
Stayed 1 night in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location Helpful friendly staff Easy check in and out Really comfy beds , beautiful linen So many hotels can be too hot , the air conditioning was fabulous and easy to use
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool with a view
Stunning location and rooftop pool. Well located for access to central london. Will stay again. Lifts can be problematic if staying on higher floors.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing - the rooftop pool is great Breakfast beautiful
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A geeat stay
Fantastic location coupled with great service. We were adked if we were celebrating an occassion and it was my fiance's birthday. Kelvin our helpful receptio ist wished her a happy birthday. Later that day we found a handwritten card and a bittle of bubbles in the room. A lovely apprwciqted touch.
Stayed 1 night in Jan 2024
Response from Olga on 23 Jan 2024
Dear Paul, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

10/10 Excellent

BEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was excellent. Modern, cool, clean, good staff. We were really impressed.
Stayed 1 night in Dec 2023

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. The rooftop pool and jacuzzi (even though it could’ve been heated slightly more) were a real treat overlooking the power station!
Stayed 2 nights in Jan 2024
Response from Senami on 16 Jan 2024
Dear Harriet, thank you for your feedback. We are pleased to learn you enjoyed your stay with us. It was a pleasure to have you as our guests and we look forward to welcoming you back. Kind regards, Senami

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Osman

Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Yetunde

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Night stay
Very clean and good environment . Swimming pool and jacuzzi was amazing with a fantastic view, we finish with a delicious breakfast but it’s disappointing the breakfast is not a buffet style . Overall we enjoyed the night.
Stayed 1 night in Dec 2023
Response from Olga on 9 Jan 2024
Dear Yetunde, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

2/10 Terrible

Osman

Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was out of this world!
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t praise team at art’otel enough. They were so friendly and accommodating and Battersea is the most dog friendly place I have ever been.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Fabulous stay. Hugely recommend. Had a wonderful meal too on the ground floor restaurant.
Stayed 1 night in Dec 2023
Response from Senami on 22 Dec 2023
Dear Lee, thank you for your feedback! We are delighted you enjoyed your stay with us. We look forward to welcoming you again. Kind regards, Senami

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel within excellent position in the Power station complex Dined in the on site Italian restaurant which was a delight Staff are very attentive Would certainly recommend a stay here
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Pleasant unremarkable stay
Rooftop pool and jacuzzi are great for the views of the PowerStation and London skyline. Sky-View rooms are not worth the extra money as you mainly have a view of the train tracks! Sauna and gym were good. Steam room smelled bad and wasn’t working. Decent hotel, but nothing remarkable. Hotel bar closed by 9pm.
Stayed 1 night in Dec 2023

6/10 Okay

sean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

ERIN

Stayed 4 nights in Dec 2023

6/10 Okay

Clare

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the app for check in didnt work (apparently this is a known common problem) . it was possible to check in at the desk. Coffee machine didnt work properly but was fixed when asked. Room comfortable. linens lovely. Shower a bit spartan and water pressure not great
Stayed 1 night in Nov 2023
Response from Eli on 7 Dec 2023
Thank you for your review, Clare,We are delighted to hear that you found your room comfortable and that the linens fit your liking. Nonetheless, we apologise for the issues you were having with our digital services. These are designed to provide a smoother and faster check-in and we are sorry that this was not the case on this occasion. Rest assured that our team is working diligently to ensure this situation does not reoccur. We hope this will not deter you from staying again. Kind regards,

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel in excellent location. Friendly and professional staff. Loved it!
Stayed 3 nights in Nov 2023
Response from B. Rotaru on 28 Nov 2023
Dear Jo,Thank you for taking the time to review us.We are delighted to see that you loved your stay, and that the location and look of the hotel were to your liking. We are also happy that you felt well looked after by our friendly team.Looking forward to welcoming you back in the near future.With kindest regards,Bogdan RotaruFront of House Manager

8/10 Good

Peter

Stayed 1 night in Nov 2023

10/10 Excellent

cornelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from B. Rotaru on 28 Nov 2023
Dear Cornelis,Thank you for taking the time to review us.Happy to see that you deemed us worthy of the highest rating. We are looking forward to welcoming you back in the near future.With kindest regards,Bogdan RotaruFront of House Manager

10/10 Excellent

Esra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked it
Stayed 4 nights in Nov 2023
Response from B. Rotaru on 28 Nov 2023
Dear Esra,Thank you for taking the time to review us.I am delighted to see that you liked your stay with us, and I am looking forward to welcoming you back for another great stay in the very near future.With kindest regards,Bogdan RotaruFront of House Manager

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from B. Rotaru on 28 Nov 2023
Dear Khaled,Thank you for taking the time to review us.We are delighted to see that you had a wonderful stay with us and we are looking forward to welcoming you back in the near future.With kindest regards,Bogdan RotaruFront of House Manager

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Freindly welcoming staff great room great bed and amazing rooftop pool and views. Thoroughly enjoyable stay
Stayed 1 night in Nov 2023
Response from Santa on 13 Nov 2023
Dear Sandeep, thank you for sharing your review. We are so glad to hear you enjoyed your stay with us and liked our hotel and it's facilities. Also we appreciate you pointing out the excellent service you received during your stay with us. We look forward to welcome you back soon. Best wishes,