Very good location for seeing iconic London sites. Not sure the hotel deserves a 5 star rating given the cost. I expected a bit more. It was nice and not a bad choice for first time London visitors .
dan
2025 年 7 月入住 2 晚
10/10 超赞
Maria,Alexandria
2025 年 6 月 30 日
Maria
2025 年 6 月入住 2 晚
10/10 超赞
Dana
与配偶出行
2025 年 6 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. Only thing that bothered me was how tiny the bathroom was.
Dana
2025 年 6 月入住 4 晚
10/10 超赞
Jenny,Kingston
与家人出行, 团体旅客
2025 年 6 月 2 日
满意:清洁度
Great location, friendly staff. Clean rooms.
Jenny
2025 年 5 月入住 3 晚
10/10 超赞
Karen
与配偶出行
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Had a great stay. The hotel was beautiful, loved the artwork and history. The room was small but well appointed. Lovely breakfast. Had a scrumptious Afternoon Tea in The Parlour. The hotel was right in the heart of Westminster, but was very quiet. Very close to the a tube station and the river. Would stay again.
Karen
2025 年 5 月入住 9 晚
10/10 超赞
Wai keng,Somerville
2025 年 5 月 19 日
Wai keng
2025 年 5 月入住 2 晚
10/10 超赞
chris
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a fantastic stay at this hotel! The staff were truly wonderful—friendly, welcoming, and incredibly helpful. They took our luggage and stored it securely until our room was ready, which made our arrival stress-free. The bar area in the hotel was a great spot to relax, with a comfortable atmosphere. The location couldn’t be better—just a short walk to the city center. Highly recommend for anyone visiting the city!
chris
2025 年 5 月入住 4 晚
2/10 糟糕
Bridget
2025 年 5 月 3 日
Bridget
2025 年 4 月入住 1 晚
6/10 一般
Nicola,London
与家人出行, 带宠物出行
2025 年 4 月 26 日
满意:员工和服务,清洁度
不满意:服务设施
Room was clean and just ok- underwhelming for the price. Thought breakfast was included but wasn’t and this was surprising considering the very expensive rate. Dinner (room service) food was very basic which again surprising considering the high cost and it being a 5 star hotel. Cost of breakfast again very high and slow service despite advising we had to be at an event. The hotel were unable to facilitate twin room despite requesting when booking and a couple of times after which was unfortunate. Disappointed that there was not even a glass in the room in order to drink water. Have stayed in much higher standard hotels. The staff were however friendly and welcoming, particularly the lady who checked us in and the lady who delivered room service. good location but given the cost I didn’t find the hotel worth this.
Nicola
2025 年 4 月入住 1 晚
2/10 糟糕
John
2025 年 4 月 26 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
John
2025 年 4 月入住 1 晚
10/10 超赞
STEPHANIE
与家人出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
STEPHANIE
2025 年 3 月入住 2 晚
10/10 超赞
Edel
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Great location
Edel
2025 年 2 月入住 1 晚
10/10 超赞
Monique
与家人出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We thoroughly enjoyed this hotel. I loved the interiors, the location is amazing, the staff were fantastic. I will definitely go back again.
Monique
2025 年 3 月入住 2 晚
8/10 还可以
Natalia
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Open clothing rack ruins the luxury
Interesting hotel with history. The most comfortable bed with luxurious bedding. Smart toilet with heated seat and all the bells and whistles. There are 5-star elements in the decor but the upscale feeling is totally ruined by the open clothing rack. It is the focal feature in the room. And no matter how good are your outfits, they don't enhance the room hanging in full view.
Natalia
2025 年 3 月入住 1 晚
10/10 超赞
Paul
与家人出行
2025 年 4 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Excellent service!! Dining options were wonderful, we felt safe, it was within walking distance of shops and restaurants as well as public transportation. We will be back!!
Paul
2025 年 3 月入住 1 晚
8/10 还可以
Anurag
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Averagely Good
Comfy bed
Well appointed bathroom
Not much character to the hotel
Check in felt very perfunctory
For a 5 star property- they need to be doing a lot more to improve guest experience
Anurag
2025 年 3 月入住 1 晚
10/10 超赞
Steven
2025 年 3 月 30 日
Arrived 1030 room ready perfect
Steven
2025 年 3 月入住 1 晚
10/10 超赞
Paul
2025 年 3 月 25 日
Paul
2025 年 3 月入住 5 晚
10/10 超赞
Bernard
2025 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bernard
2025 年 3 月入住 1 晚
6/10 一般
GARY
与配偶出行
2025 年 3 月 9 日
满意:住宿条件和设施
不满意:服务设施,员工和服务
Not 5 star service. Poor check in. Poor bar staff. Residents bar only until 12pm - in a 5 star hotel? Etc.
Rooms are well appointed, but tiny.
GARY
2025 年 3 月入住 1 晚
10/10 超赞
Paul
与家人出行
2025 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed 1 night for a party, it was convenient, but was amazing hotel, very friendly staff, amaxmzing decor. Would recommend this hotel, and We are staying again
Paul
2025 年 3 月入住 1 晚
10/10 超赞
Gary
与家人出行
2025 年 2 月 24 日
Gem of hotel 💎
Amazing hotel, fabulous service, perfect location for exploring London and we love the reference to the history of Scotland Yard! Great for families too, our 10 year old daughter loves this hotel.
Gary
2025 年 2 月入住 1 晚
8/10 还可以
Angela
与配偶出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Came here for the London Winter run and also to celebrate my birthday.
On check we were told we had been upgraded as a birthday treat. To be honest I 5ink the room we had was of style we had booked so not an upgrade but an amazing room none the less.
As we were only here for 24 hours and had booked in convenience to an event we didn’t get to completely enjoy what the hotel had to offer so will definitely be booking again.
For anyone looking for someone close to central London at a reasonable rate I would highly recommend this hotel.