Fridge, microwave, stovetop, coffee/tea maker

Reviews of Hyde Park Apartments

3.5 out of 5
Hyde Park Apartments
8 Craven Hill, London, England

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 190 reviews" "
Rating 8 - Good. 80 out of 190 reviews" "
Rating 6 - Okay. 47 out of 190 reviews" "
Rating 4 - Poor. 19 out of 190 reviews" "
Rating 2 - Terrible. 13 out of 190 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sandy

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I do NOT recommend a stay here due to the complex procedure for receiving the access (key)code which required several phone calls at night while we stood helplessly at the entrance trying to get in. Very aggravating and time consuming. In addition the so-called "flat" turned out to be a tiny cramped room located in the basement and was hot--there was no cross ventilation at all from the one barred window. The bed linens were also stained. Shower was too tiny/narrow for any adult! Very expensive for what it was. Only plus was that it was walking distance from Paddington. There are plenty of other small hotels on nearby streets--suggest you check those out instead if you want to stay in this neighborhood.
Stayed 1 night in Aug 2022

6/10 Okay

Miss L

Travelled with family
Liked: Cleanliness, room comfort
It was difficult to get the key and this was quite a way from the accommodation Once in the apartment was clean
Stayed 1 night in Feb 2022

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, room comfort
Family break
Overall a good stay in a clean little apartment in a very convenient location. Good accommodation for families, although our neighbours were a bit loud. Accommodation had everything we needed for our stay, but some of the facilities weren't brilliant (toaster didn't work properly and one of the windows didn't close all the way).
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great apartment
Great room, comfortable, well equipped, quiet and convenient
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice and very quiet i would recommend anyone who would like a night or weekend away from home. I like everything about the property u got near by shops restaurant, and also train station. Ny stay was excellent.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Excellent property location close to station and in a quiet residential area. Kitchen hob was slow and erratic
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Louis

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Amenities
Apartment was located in the basement and was very little sunlight in the room. Someone Set of the fire alarm and there was no one in the building to turn it off.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, room comfort
Great apartments
Room was spot on and great location with parking outside.
Stayed 3 nights in Apr 2020

8/10 Good

Marcelo

Liked: Staff & service, property conditions & facilities
Nice place to stay
Nice place to stay, awesome location, close of hyde park, restaurants and food store a few feet away, close enough of downtown, it is small but comfortable. Mention to Hicham (staff) waited for us for a couple hours due flight delay
Stayed 4 nights in Feb 2020

10/10 Excellent

Lloyd

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice enough BUT I was very disappointed that there was no lift & I couldn’t see or find this fact at time of booking it! Do not stay here if you have problems climbing stairs!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Garry

Disliked: Cleanliness, property conditions & facilities
Don't stay here. You'll get better elsewhere
Definitely echo the other negative reviews on this place. I'm at a loss as to why it has so many good reviews. Firstly, it wasn't so easy to find. There is no "Hyde Park Apartments" sign, just a street number. Secondly, I was asked the property name for which I'd booked. On the wall in reception there are two signs, one for Hyde Park Apartments and another for Paddington Apartments. I find this a little suspicious as there was no obvious separation between two accommodations, they appeared to be the same, but operating under two names (perhaps rebranding once their reviews slide?). The room was simply OK, but very much on the small side. There were no bedside tables, so I had to pop my water and phone on the floor. The TV had awful signal, but randomly there was an aerial socket on the opposite wall. The TV remote was really very grubby, like it had never been cleaned. There were two spotlights above the mirror in the bathroom that I had no idea how to turn off, so light filtered out into the room under the door crack at night (I had to wedge a towel there to block it out). The shower head wouldn’t stay up and kept sliding down. I mean, I’m really running out of characters here! The aparthotel may respond to this with a generic company response/comeback saying they wish I’d let them know or they’ll strive to improve. I travel all the time for work and I know by now what’s good and what’s not. For your money, you're much better off finding somewhere else. Simple.
Stayed 1 night in Jul 2019

8/10 Good

Chantal

Liked: Cleanliness, property conditions & facilities, room comfort
Self-catering stay in great location
Great location close to Paddington Station. Our apartment (no 9) was on the second floor at the rear of the building. No lift, but we were prepared for that. The small kitchen was suited to our needs. The room had a new sleeper couch that is fine for a child. The only negative is the noise that is very loud from the room above when the occupants merely walk around or move their dining chairs and from those walking on the staircase.
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Wasn’t represented well in photos.a lot smaller and stairs a nightmare
Stayed 2 nights in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Donna

Lovely clean room. Friendly reception staff. Have already booked again for my next stay
Stayed 1 night in Nov 2018

8/10 Good

Debbie S.

Comfortable, clean and great location
Would haven given 5 stars, but no air conditioning and no elevator. The location was great...close to Paddington Station with many restaurants and shops in the area. Room was very nice....comfy bed and good kitchen supplies. Its in a quiet neighborhood.
Stayed 4 nights in Aug 2018

8/10 Good

John

Very clean hotel. Excellent service and value for money.
Stayed 1 night in Sep 2018

6/10 Okay

Lynne, Cowes Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for London sightseeing.
This property was in the perfect location for us. Staff were friendly and helpful, especially as there are no lifts, and they helped with our cases. No air conditioning was a problem during the London August heatwave. We just survived with 2 pedestal fans provided. Otherwise apartment was comfortable.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
big room, kitchenette was good, although could have used a few more dishes. Bathroom good. But sofa bed was awkward leather and not a real mattress and couldn't be made up to a proper bed. It wasn't clear that there was no elevator and it was hard to carry our suitcases up two very long flights of stairs. The desk staff said someone would assist, but no one ever did.
Stayed 5 nights in Aug 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Sema

Liked: Cleanliness, staff & service
Good location but room was too hot
1 night stay here. Hotel is in an excellent location so can't fault that. Was placed in top floor room and it felt like an oven. Scorching hot despite having a fan that barely blew any air really. The room was hot but the corridor was fine so maybe cuz it was top floor room not sure
Stayed 1 night in Jul 2018

8/10 Good

Susan, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for Hyde Park
Booked this for one night after a Hyde Park concert. It it close to where we were going and easy to walk back to afterwards
Stayed 1 night in Jul 2018

8/10 Good

Lee, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money in a good location. Food options are a 10 to 15 minute walk away on Queensway.
Stayed 2 nights in Jul 2018

6/10 Okay

Stephen F.

Convenient location!
Clean rooms as advertised. We only stayed one night, all was great.
Stayed 1 night in Jun 2018

8/10 Good

Vera S.

Very clean.
Room no. 9 - three negatives - no bedside table, no way of switching on/off light from the bed and sofa really worn out and uncomfortable. Otherwise everywhere was clean. Bed comfortable. It was rather expensive booked through homeaway, I will search more thoroughly in future.
Stayed 2 nights in Jun 2018

8/10 Good

Phillip N.

Close quarters, but adequate and convenient to public transport and Paddington station
Because there is an on-site front desk, this place felt more like an extended stay hotel, although the size would limit that type of functionality. Accessed via a narrow stairway, the below ground floor unit we were in barely had room for two people to pass each other in the entry hall/kitchen and bedroom. The kitchen was not adequately stocked for real cooking, but adequate for toast and tea/coffee. Not a place to spend many hours in except for sleeping. The bed was a memory foam comfortable mattress. The proximity of Hyde Park and local metro lines as well as Paddington Station is very nice. The unit was clean. The bedroom windows opens to a sunken patio where the neighbor noise could get annoying.
Stayed 4 nights in May 2018

8/10 Good

Hadja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean and spacious one bed apartment
Very good value for money with metered parking in road

4/10 Poor

Janette

Liked: Cleanliness, property conditions & facilities, room comfort
Too much noise
I was very disappointed that our room was in the basement. There was a lot of noise! It sounded like there was a washing machine on all the time and it was the maid's courters or something. It was also cold since there were two doors that led to the outside. I know we can't control other tenants but the guy above us was walking back and forth all the time! Late at night and early in the morning... The wifi was terrible, being in the basement. I would not stay again. There are so many other places.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed as I was running the London Half Marathon. The service was great and the apartment was clean with good amenities. I slept on the sofa bed in room 9 which wasn’t the most comfortable sleep but good stay all the same.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Overall we had a great stay. Lots of stairs which didn’t bother us and the sofa was ok for our 7yr old for 1 night but wouldn’t want to sleep on it for more than a night or 2.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
TLC required
The Appartments are ideally situated close to underground stations and Hyde Park/Kensington Gardens. Downsides were. Sofa bed was old, worn and covered in stains. Shower room was mouldy and the seals around the shower tray needed re-doing. It also could of done with extra comfortable seating in the lounge as we needed to bring the uncomfortable kitchen chairs in to watch TV. Overall it's ok for a base but for the £240 price tag for one night it was about of a let down.
Stayed 1 night in Nov 2017

8/10 Good

mezza, leicester

Liked: Staff & service, property conditions & facilities, room comfort
Nice and quiet area
Apartment was in a brill location 3 tube stations very close, 5 min walk away. We had no problems with checking in or the staff or anything. Apartment was lovely, was very easy to warm the room up and had a fan incase was too hot. The only thing I would say is the apartments could be cleaner for example they do basic cleaning but lots of dusts in corner of room and bathroom etc, could just be done a bit better. Other than that brilliant stay.
Stayed 3 nights in Nov 2017

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities
The apartment was a good size for the cost in London, and in a good location (only about 10 minutes walk from 2 tube stations). It was fairly well equipped. Some strange omissions though - in a family-sized flat without a dishwasher, there are no tea towels, drying racks or dish mops supplied. (We resorted to a bath towel). And you can't turn off the light from the beds (with no bedside tables or lamps either), which is odd. Essentially it was comfortable though, the wifi was good, and it served our family of 4 well for the week.
Stayed 5 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
nice place not really an apartment
Stayed 1 night in Oct 2017

8/10 Good

Glyn

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, 5 minute walk from Lancaster Gate tube / Hyde Park / Paddington station, simple check in, very small rooms but comfortable bed & decent shower. Kettle, toaster, fridge, microwave & small hob in room.. probably not somewhere you can rustle up fine dining due to the space but handy none the less
Stayed 2 nights in Sep 2017

6/10 Okay

KK, Australia

Disliked: Property conditions & facilities, room comfort
Close to attractions & well connected by transport
Apartment was at 3rd floor and no lift which made carrying luggage very tiring & difficult. They lacked basic things such ad maps . Staff however tried to be helpful & welcoming
Stayed 3 nights in Sep 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
woul use again
great location for hyde park and central london. room was great. modern , clean and spacious.
Stayed 1 night in Sep 2017

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical, safe location and friendly staff
The Paddington location was fairly practical. The station and the tube are an easy walk to the apartment, which was nice and clean. The staff were accommodating and very friendly. The only negatives were the size of the bathroom and shower, and the amount of sound proofing; otherwise, I very much recommend the property.
Stayed 4 nights in Aug 2017

2/10 Terrible

jostar, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting don't stay there!!!!!
We checked in after a long 24 hour flight as we got to our room it was filthy and there was a very bad smell unbearable. We checked out after 2 hours and asked for a full refund which they declined! It's a horrible place don't bother you will regret it. Staff are horrible.
Stayed 1 night in Jul 2017

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Dear Joel, Thank you for choosing Hyde Park Apartments and thank you for taking the time to leave us a review. We hope to see you stay with us again soon. All the best, Management.

6/10 Okay

phil

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient but cramped
A rather basic basement apartment with fairly cramped bed area.The apartment was clean and the situation was exellent being in close proximity to Hyde Park and Padddington

8/10 Good

Melanie, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice facility
fabulous location for getting around London and close to the park. The rooms are nicely laid out and comfortable beds, good shower and having the kitchen was a huge plus. The staff was very helpful on everything from directions, to help with cell phone information and where to buy groceries for our stay.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
hotel is located 10 mins walk from paddington station, without stairs. therefore if you are travelling with bulky luggages you are going to have a hard time on your arrival and departure day