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ibis London Excel Docklands

Photo gallery for ibis London Excel Docklands

Featured image
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of ibis London Excel Docklands

UNESCO Sustainable Travel Pledge

ibis London Excel Docklands

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
9 Western Gateway, Royal Victoria Dock, London, England

Explore the area

  • Popular LocationExcel Exhibition Centre13 min walk
  • Popular LocationWestfield Stratford City9 min drive
  • AirportLondon (LCY-London City)10 min drive
  • Popular LocationO2 Arena14 min drive

Choose dates to view prices

About this area

London

Ibis London Excel Docklands is located in Docklands, a neighbourhood in London, and is near the airport and near a metro station. Tower of London and Tower Bridge are notable landmarks, and travellers looking to shop may want to visit Liverpool Street and Westfield Stratford City. HMS Belfast and London Eye are not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.
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Map

What's nearby

  • Excel Exhibition Centre - 13 min walk
  • Westfield Stratford City - 9 min drive
  • O2 Arena - 14 min drive
  • Tower of London - 17 min drive
  • Tower Bridge - 19 min drive

Getting around

  • London West Ham Station - 4 min drive
  • Royal Victoria Station - 5 min walk
  • London (LCY-London City) - 10 min drive

Restaurants

  • Where to eat
  • FOGGS – Restaurant with a bar offering international cuisine. Serves dinner daily.

About this property

ibis London Excel Docklands

Eco-friendly London hotel in Docklands, near Excel Exhibition Centre
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find coffee makers and safes.
Ibis London Excel Docklands offers 278 forms of air-conditioned accommodation with a safe and coffee/tea makers. 22-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 10.45 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar/lounge

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Danish
  • English
  • French
  • German
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • 22-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - 6 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 10.45 for adults and GBP 5.00 for children (approximately)
  • Self-parking fee: GBP 18 per day
  • Pet fee: GBP 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis London Excel Docklands
ibis Excel Docklands
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 343 out of 978 reviews
5 - Excellent 35%
Rating 4 - Good. 463 out of 978 reviews
4 - Good 47%
Rating 3 - Okay. 119 out of 978 reviews
3 - Okay 12%
Rating 2 - Poor. 37 out of 978 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 978 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient property for the Excel - comfy beds and good access to facilities (the restaurant and bar at the Novotel were available since the ibis ones are undergoing renovations). A very pleasant stay!
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pump action soap
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Room was clean, spacious enough and had everything needed for any stay. Currently the ibis is sharing restaurant / bar with the Novotel which was a nice surprise as had dinner and breakfast in the nice big restaurant overlooking the docks.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean service was fast The only downside was the toilet room was small
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab experience Michael the manager was so helpful really nice chap
Stayed 1 night in Aug 2021