Das Hotel ist perfekt für Konzertbesuche in der O2 Arena. Der Direktzugang zur Mall ist sehr bequem.
Wir konnten bei früher Anreise bereits vormittags in unser gebuchtes Zimmer im 5. Stock. Die Aussicht auf die Themse war wunderbar.
Das Zimmer war sehr geräumig, sehr sauber und konnte angemessen heruntergekühlt werden bei heißen Temperaturen draußen.
Das Frühstück ist reichhaltig und vielfältig, wenngleich auch ein wenig eintönig, wenn man länger bleibt.
Das Personal ist immer freundlich und zugewandt. Vor allem der Afternoon Tea war perfekt durchgeführt, sollte jeder im Hotel genießen. Die Buchung sollte jedoch zuvor korrekt bestätigt und gebucht sein.
kleiner Kritikpunkt: wir hatten bei zwei Aufenthaltsnächten keinen Service im Zimmer (trotz Sevicewunsch an der Tür), was auch in Bezug auf die Bettwäsche und Handtücher nicht notwendig ist. Jedoch hätten wir uns eine Nachfrage bezüglich der Verbrauchsmaterialien gewünscht (Toilettenpapier, Kaffeekapseln etc.).
Ulrike
2025 年 7 月入住 2 晚
10/10 超赞
Adam
与配偶出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All staff from check-in to check-out were very helpful and friendly. The hotel itself is very clean, well maintained and the decor is very aesthetically pleasing. We were even pleasantly surprised to see the ashtrays outside were all shiny and clean the next morning. It’s not something that would have bothered me but effort and attention to detail has not gone unnoticed. We only stayed for one night unfortunately but would have been more than happy to have stayed much longer if we could have! Another reason I chose this hotel was convenience for attending the 02 arena which honestly if anyone is visiting for a show at the 02 then this hotel is a must! The access door connecting the hotel lobby and the arena/shopping centre is so handy! I was very anxious and worried about my safety coming to London as well but the hotel and the surrounding grounds/area felt very safe and allowed me to feel comfortable during my short stay! Thank you for a great experience and I look forward to returning hopefully very soon!
Adam
2025 年 7 月入住 1 晚
8/10 还可以
Mary
与配偶出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were outstanding. Food, including breakfast and room service, very high quality. Great views. Beds not good, toilet paper very flimsy.
Mary
2025 年 7 月入住 4 晚
10/10 超赞
Karen
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel with super friendly staff. Ideal for staying in if you’re going to the 02 for an event.
Karen
2025 年 7 月入住 2 晚
10/10 超赞
Suzanne
与家人出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel
Suzanne
2025 年 7 月入住 2 晚
8/10 还可以
Katrina
与家人出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel and room itself was lovely, very comfortable and clean. The menu for the room service wasnt working on the tv. Also would be great to have more teabags and sugar in the room and alternative milk. Overall it was lovley and cant wait to book again for the next concert.
Katrina
2025 年 7 月入住 1 晚
6/10 一般
Shaunagh,Trowbridge
与家人出行
2025 年 7 月 13 日
满意:服务设施,清洁度
Great location for event at the O2. Was disappointed with the state of the room. The walls were very badly stained, could do with a deep clean and lick of paint. Not what I expected at all. Breakfast was lovely, some staff very friendly.
Shaunagh
2025 年 6 月入住 1 晚
8/10 还可以
Andrew
与配偶出行
2025 年 7 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Decent enough hotel in a very convenient location for the O2. Club lounge was underwhelming but bedroom was good, as was the top floor bar.
Andrew
2025 年 6 月入住 1 晚
10/10 超赞
Christopher
与配偶出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Fantastic hotel. Staff all pleasant and polite, rooms immaculate and location is excellent. Especially as we went to a show in the O2 arena
Christopher
2025 年 7 月入住 2 晚
10/10 超赞
Brian
与配偶出行, 团体旅客
2025 年 7 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Connected to the O2. Short walk to the tube for access to anywhere in London.
Brian
2025 年 7 月入住 2 晚
10/10 超赞
Sharanjit
与家人出行
2025 年 7 月 5 日
满意:服务设施
The hotel was amazing probably the best one I stayed in when visiting London. The staff were friendly. The view from the room was amazing too. We had an early check which we were grateful for as we had just come back from New York. Thank you for having us.