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Reviews of L'oscar London

5 out of 5
L'oscar London
2 Southampton Row, London, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 183 out of 210 reviews" "
Rating 8 - Good. 22 out of 210 reviews" "
Rating 6 - Okay. 4 out of 210 reviews" "
Rating 4 - Poor. 1 out of 210 reviews" "
Rating 2 - Terrible. 0 out of 210 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karina, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Abeer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Thank you for a great time
Stayed 2 nights in Apr 2024

10/10 Excellent

Val, Lake Forest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Been here several times. Will keep coming.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay in a fabulous hotel! Thank you for making my birthday & our wedding anniversary so special! Our room was fantastic (Bell Tower room), as were the thoughtful touches of fruit, beautiful celebration cake and divine chocolate Easter bunny! Oh & the champagne of course!! Special mention goes to Yavor, who couldn’t do enough for us....he was so attentive, nothing was too much trouble and he ensured we went away happy & satisfied, he could not have done more! The staff throughout the whole hotel were also just wonderful. Thank you for an enchanting stay!!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully presented and the rooms are well appointed and spotless. Bed was super comfy, and the bathroom was a great size. This hotel is located close Holborn station which was very convenient for getting around London, and it is within a walk to convent garden.
Stayed 4 nights in Dec 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
the staff have been absolutely fantastic. They could not have been more helpful and courteous probably the best we have had in Europe.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel that is located close to Central London tourist spots. Lovely service. We felt so special celebrating our anniversary there. Absolutely lovely boutique hotel with exquisite decor and the best showers!
Stayed 2 nights in Dec 2023

10/10 Excellent

Haley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! I stay here every time!
Stayed 7 nights in Nov 2023
Response from Reception Team on 29 Nov 2023
Dear Valued Guest,We thank you for your loyalty to L'oscar London and hope to welcome you back to us again.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reception Team on 1 Nov 2023
Dear valued guest. We at L'oscar London would like to thank you for your great feedback on our property. It brings us great plesure to see you enjoyed your stay we hope to welcome you back in the future.

10/10 Excellent

Timothy, Clarksburg

Stayed 3 nights in Oct 2023
Response from Reception Team on 1 Nov 2023
Dear valued guest. We at L'oscar London would like to thank you for your great feedback on our property. It brings us great plesure to see you enjoyed your stay we hope to welcome you back in the future.

10/10 Excellent

Val, Lake Forest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, excellent location. Upscale. Highly recommend.
Stayed 1 night in Sep 2023
Response from L'oscar London Team on 22 Sept 2023
We would like to tank you for your review towards our hotel. Here at th L'oscar London our customer service and the services we offer our guests is at the heart of what we do so reviews such as this bringsus great pride and we hope we again have the honour of hosting you again.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific - Service was Outstanding
Really incredible service, had to book last minute after change of plans and rate was more than reasonable for the service we got both from front and back of house. Food at restaurant was really terrific, too. Perfect location walking distance to Mayfair and convent garden. Will definitely be back next time I’m in London.
Stayed 2 nights in Aug 2023
Response from L'oscar London Team on 22 Sept 2023
We would like to thank you for your kind feedback towards the staff and services offered. Here at L'oscar London we pride ourselvs in the service we offer and how we go about delivering these services. We hope that we may welcome you back to our property one day.

10/10 Excellent

Kara

Stayed 1 night in Jul 2023

10/10 Excellent

Luya

Stayed 1 night in Jul 2023

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great room and service
Stayed 1 night in Jun 2023
Response from Ryan on 7 Jul 2023
Dear Boris,Thank you so much for taking the time to leave such a wonderful review about your recent stay at our establishment. We truly appreciate your kind words and positive feedback.We are delighted to hear that you were satisfied with both our room and service. Our team strives to create a comfortable and enjoyable experience for all our guests, and it is incredibly rewarding to know that we succeeded in doing so during your stay.Warm regards,Ryan FriseGeneral Manager

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Ryan Frise - General Manager on 19 Jun 2023
Dear Seth, Thank you so much for your review and continued support of L'oscar London. We very much look forward to having the opportunity to welcome you back.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect weekend
Definitely the best hotel I’ve stayed in..everything was perfect from the moment we walked in.so much..that we added a third night here.beautiful surroundings..excellent staff..lovely atmosphere.
Stayed 2 nights in Apr 2023
Response from Ryan Frise, General Manager on 19 Jun 2023
Dear Steven,Thank you for your compliments and I am delighted you were impressed by the staff. Your kind comments have been shared with the team and they join me in thanking you. We look forward to welcoming you back soon.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff. Beautiful room and gorgeous toiletries!
Stayed 1 night in Mar 2023
Response from Ryan Frise on 3 Apr 2023
Dear Marcia, Thank you for your kind words about the team and your experience at L'oscar London. We hope to welcome you back soon.

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel went above and beyond. Rooms were beautifully decorated. Bed very very comfortable. No complaints - would definitely come back.
Stayed 2 nights in Mar 2023
Response from Ryan Frise - General Manager on 27 Mar 2023
Dear Eileen, Thank you for your wonderful review, we're really happy that you enjoyed your stay and we look forward to welcoming you back soon. With best wishes, Ryan Frise General Manager

10/10 Excellent

Gwain

Stayed 1 night in Dec 2022

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from L'oscar London Team on 21 Oct 2022
Thank you so much Mr Partridge.We hope you had a wonderful stay with us and do hope to welcome you back again soon!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Everything great. Service fantastic and breakfast lovely.
Stayed 1 night in Oct 2022
Response from L'oscar London Team on 19 Oct 2022
Thank you so much Mr Levy! We are delighted you loved your experience with us and we do hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theatre trip
Great hotel providing excellent food and service. Close to Theatres and Covent garden
Stayed 2 nights in Oct 2022
Response from L'oscar London Team on 17 Oct 2022
Thank you so much Mr Hooper. We are delighted you enjoyed your stay with us and the convenient location. We do hope to welcome you again soon!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Nicola

Stayed 4 nights in Sep 2022

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about this lovely hotel. It's a beautiful, charming hotel in a great location. There are many restaurants all around, pharmacy and bank across the street and the underground tube is steps away. The restaurant was very nice, we ate breakfast there twice and dinner once. We enjoyed it every time and service was wonderful. Our room was spacious with comfortable bed and pillows. Our bathroom was amazing with a large tub and separate showers. Bath products were divine. Bath towels were extra large, soft and kept on a towel warmer ( very nice added touch). Service was impeccable. We felt very welcomed. All of the staff were kind, helpful and willing to assist in every way possible. Special thanks to the concierge Chris who was able to arrange afternoon tea for us. We had some difficulty in booking a tea. Chris was able to get us in for the Mad Hatters Tea at the Sanderson. It was amazing and our grandchildren loved it. Very, special gratitude to Justin in reception. Our flight coming in was delayed several times and eventually canceled. I was in contact frequently with Justin updating him on our arrival. He couldn't have been more supportive and helpful. We ended up getting to London a day late. Justin was very helpful assisting us in amending our reservation to not be billed for the day missed. We were celebrating our granddaughter's birthday and special treats were left in the room. A small cake for her, some sweets, fruit. Extraordinary hotel.
Stayed 8 nights in Jul 2022
Response from L'oscar London Team on 8 Aug 2022
Thank you so much for your feedback Ms Patorno. It was a real pleasure having you stay with us and we are really pleased you enjoyed your whole experience and that your granddaughter enjoyed her birthday celebrations. We do hope to have the opportunity to welcome you back to L'oscar London again soon.

10/10 Excellent

Morvarid

Stayed 2 nights in Jul 2022
Response from L'oscar London Team on 1 Aug 2022
Thank you so much for your rating! It is much appreciated and we hope to welcome you back to L'oscar London again soon.

10/10 Excellent

MARTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from L'oscar London Team on 20 Jul 2022
Thank you so much for your rating Mr Herron. It is really appreciated and we hope to see you back at L'oscar London again soon.

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

mark

Stayed 1 night in Jul 2022
Response from L'oscar London Team on 20 Jul 2022
Thank you so much for your rating Mr Colyer. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Phillis, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and would highly recommend it!!!
Stayed 3 nights in Jul 2022
Response from L'oscar London Team on 20 Jul 2022
Thank you so much for your lovely rating! We do hope to have the opportunity to welcome you back again soon.

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

Dr. Reem David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and clean rooms
We arrived and Ali accepted us, he was very nice and took us to our room and explained everything. The room was cleaned 2 times a day! The shower was really good! I loved this hotel and I will recommend it to our friends
Stayed 3 nights in Jul 2022
Response from L'oscar London Team on 7 Jul 2022
Thank you so much for your lovely words Dr Reem. We are thrilled you enjoyed your stay and that Ali took good care of you. We look forward to welcoming you back, hopefully soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon walking in I was immediately greeted in a very warm and accommodating manner. The entire establishment was utterly gorgeous, extravagant but not ostentatious. I will absolutely be coming back for my next stay in London.
Stayed 1 night in Jun 2022
Response from L'oscar London on 22 Jun 2022
Thank you so much Mr Kenny! It was a pleasure having you stay with us and we are delighted you enjoyed your experience. We look forward to welcoming you back, hopefully soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like service and beautiful rooms this place is your pick
Stayed 2 nights in May 2022
Response from L'oscar London on 20 Jun 2022
Thank you so much! We hope to welcome you back again soon.

10/10 Excellent

GENE

Travelled with partner
Liked: Staff & service, amenities
The unique Oscar Wilde vibe was appealing.
Stayed 2 nights in Apr 2022
Response from L'oscar London on 3 May 2022
Thank you so much Gene and we are really pleased you enjoyed the Oscar Wilde influence in the hotel. We hope to welcome you back again soon.

8/10 Good

Keegan

Travelled with partner
Liked: Cleanliness, staff & service
Amazing experience, with the exception of their HVAC. We didn't find the air comfortable at all; it was too dry.
Stayed 8 nights in Apr 2022
Response from L'oscar London on 3 May 2022
Thank you so much for your feedback. We are really pleased you enjoyed your experience with us. We have taken on board your comments regarding the HVAC too. We really hope to welcome you back on another occasion soon.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay for special occasion
Great stay at l'oscar - location, facilities and staff fantastic
Stayed 1 night in Apr 2022
Response from L'oscar London on 19 Apr 2022
Thank you so much for your lovely feedback. We are thrilled you enjoyed your stay with us and for the special celebrations. We hope to welcome you back again soon.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from L'oscar London on 8 Dec 2021
Thank you so much for your review! We really hope to welcome you back to the hotel again soon.

10/10 Excellent

Alexander

Stayed 1 night in Nov 2021

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and efficient. It was like a family business. It felt like we’d known them for ages and nothing was too much trouble.
Stayed 1 night in Nov 2021
Response from L'oscar London Team on 12 Nov 2021
Thank you so much for your feedback. Such a pleasure o have you stay with us and we really hope we can welcome you back to L'oscar London again soon.

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, beautiful lobby, great atmosphere and excellent coffee
Stayed 1 night in Oct 2021
Response from L'oscar London on 29 Oct 2021
Thank you so much for your lovely feedback. We are so pleased to hear that.

8/10 Good

John-Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Great location. Only issue I had was a couple of communication errors with the staff.
Stayed 5 nights in Oct 2021
Response from L'oscar London on 26 Oct 2021
Dear Mr Downey, Thank you very much for your feedback, it is really appreciated and we do hope to welcome you back to the hotel again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We have never felt so welcome in a hotel. All of the staff go above and beyond to make your stay a special one.
Stayed 1 night in Oct 2021
Response from L'oscar London on 19 Oct 2021
Thank you so much for your kind words. We are so pleased you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from L'oscar London on 19 Oct 2021
Thank you so much for your wonderful rating. We hope to welcome you back to the hotel on another occasion soon.

10/10 Excellent

Rupert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for a hotel heiress…
I can’t rave about this Hotel enough. Excellent service, impeccable food / drink and a bed to die for. The interior attention to detail is insane and tops the whole experience off. In the words of Paris Hilton ‘Loves it’!
Stayed 1 night in Oct 2021
Response from L'oscar London on 19 Oct 2021
Thank you so much for your lovely feedback. We are so pleased you enjoyed your stay with us and we really hope to welcome you back to the hotel on another occasion soon.

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect weekend
The whole experience at L’oscar was perfect. I took my girlfriend to London for the weekend for her birthday. I told the hotel prior to arriving it was it was her special day and they went above and beyond to make it one to remember. The staff were kind and courteous especially Eric on reception who’s customer service was unparalleled. The room was beautiful and the breakfast was delicious. In summary, the whole L’oscar experience was exceptional.
Stayed 1 night in Oct 2021
Response from L'oscar London on 4 Oct 2021
Thank you so much for your kind words, we are so delighted you enjoyed your stay with us for your girlfriend's birthday. We really hope to welcome you back on another occasion soon.

10/10 Excellent

Shonah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Rooms are beautiful, staff and service are excellent and helpful, extremely clean.
Stayed 1 night in Oct 2021
Response from L'oscar London on 4 Oct 2021
Thank you so much for your feedback. We are delighted you enjoyed your stay and we hope to welcome you bacjk to L'oscar London again soon.

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Friendliest welcome ever- a brilliant stay!
Stayed 1 night in Sep 2021
Response from L'oscar London on 27 Sept 2021
Thank you so much Jade. We are so delighted your enjoyed your stay with us and we really hope to welcome you back again soon.