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Reviews of NoMad London

5 out of 5
NoMad London
28 BOW ST, London, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 193 out of 227 reviews" "
Rating 8 - Good. 22 out of 227 reviews" "
Rating 6 - Okay. 9 out of 227 reviews" "
Rating 4 - Poor. 0 out of 227 reviews" "
Rating 2 - Terrible. 3 out of 227 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd stay at this fantastic hotel. The reception staff didn't wow me like my 1st experience, however they are still a level above most establishments. Excellent room service and cleanliness of hotel is excellent. I did mention my Expedia VIP status, but unfortunately no room upgrade for me this time.
Stayed 1 night in Apr 2024

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Loved everything about the hotel and the food was AMAZING.
Stayed 2 nights in Apr 2024

10/10 Excellent

Erica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay. Fantastic staff. Gorgeous property. Spotless rooms and incredible design throughout. Best room service I’ve EVER had. 10/10 recommend, I’ll never stay in another London property! Bravo!
Stayed 1 night in Apr 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean
Stayed 4 nights in Apr 2024

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Magalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only go to Nomad whenever I’m in London. Beautiful hotel, the staff is amazing, you want for nothing during your stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff, facilities and location were perfect. Highly recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and courteous and professional staff. Was mildly annoyed that I could here the restaurant music (I was in a room facing the atrium), but it wasn't loud enough to affect my sleep or watching tv, so ultimately it was fine. Would definitely recommend and return.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing stay at this property. Would highly recommend to anyone considering this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, food and cocktails!
Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline Taylor-

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, location, staff, service and overall
Stayed 1 night in Feb 2024

10/10 Excellent

Franca

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything here. Such a visually stunning place. We were not crazy about all the food though. I really needed some fruit for breakfast and got such small amount with the oatmeal. Wasn't what I expected. The liquid for oatmeal (whether it's cream, milk or oatmilk) should be added by the guest. We got the soupiest oatmeal and a tiny bit of cooked fruit on top. Sorry...always thinking of healthful options when traveling. That is my only complaint...
Stayed 2 nights in Feb 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here, staff incredible helpful and welcoming. Room very spacious for a London hotel all fitted out to a very high spec. Would definitely stay again in future!
Stayed 1 night in Feb 2024

10/10 Excellent

Jayant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Galit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there to celebrate our anniversary. The staff were friendly and very professional. The food options were so delicious and the ambiance was amazing. Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very pleasant staff.
Response from Tabitha Grey on 5 Feb 2024
Dear John,Thank you for your lovely feedback of your recent visit to NoMad. We are so pleased that you enjoyed the hotel the and team who make it all happen.We hope to welcome you back in the near future.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Tabitha Grey on 5 Feb 2024
Dear Timothy,Thank you for your wonderful feedback of your visit to NoMad. We hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Ryan

Stayed 4 nights in Jan 2024
Response from Tabitha Grey on 17 Jan 2024
Dear Ryan,Thank you for your lovely feedback of your stay with us at NoMad London.We hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

8/10 Good

Conrad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a Beautiful property. Bar difficult to get in so make sure you book a spot, staff at the bar reception were not overly helpful. Overall very nice hotel.
Stayed 2 nights in Dec 2023
Response from Tabitha Grey on 5 Feb 2024
Dear Conrad,Thank you for your feedback of your recent stay with us at NoMad London. We are thrilled that you enjoyed the aesthetics within the hotel.We sincerely apologise for your experience encountered with one of our bar reception team members, we will be sure to pass this on to the relevant team in management for us to further improve our services. We would always recommend getting in touch to book in advance for the bar, as it does tend to get very busy due to the high demand.We hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

alexis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!!
Stayed 1 night in Jan 2024
Response from Tabitha Grey on 16 Jan 2024
Dear Alexis,Thank you for your wonderful feedback of your stay with us at NoMad London.We are thrilled that you had a special visit and look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2024
Response from Tabitha Grey on 9 Jan 2024
Dear Gavin,Thank you for your wonderful feedback of your stay with us at NoMad London.We are thrilled that you enjoyed your visit and look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

ivy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tabitha Grey on 25 Dec 2023
Dear Ivy,Thank you for your wonderful feedback of your stay with us at NoMad London.We are thrilled that you had an enjoyable visit and hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

ivy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tabitha Grey on 25 Dec 2023
Dear Ivy,Thank you for your wonderful feedback of your stay with us at NoMad London.We are thrilled that you had an enjoyable visit and hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Samantha

Stayed 1 night in Dec 2023
Response from Tabitha Grey on 20 Dec 2023
Dear Samantha,Thank you for your wonderful feedback of your visit to NoMad London.We are thrilled that you had such a special stay with us and hope to welcome you back again soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tabitha Grey on 9 Jan 2024
Dear Alexis,Thank you for your wonderful feedback of your stay with us at NoMad London.We are thrilled that you enjoyed your visit and look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay
Our stay at NoMad was a very memorable experience. Certain things are so rarely found that they have to be acknowledged and applauded. The overall ambiance and setting of the hotel is a beautiful, immersive experience. However beautiful, this would be of no meaning with poorly trained staff. The team made us feel like we were the only guests. Very often service can be shallow, overly formal and empty, however the staff provided a truly authentic relaxed, attentive service, a style which is incredibly difficult to achieve.
Stayed 1 night in Dec 2023
Response from Tabitha Grey on 20 Dec 2023
Dear Jane,Thank you for your wonderful feedback of your stay with us at NoMad London.We are thrilled that you had such a special visit and that the service reflected authenticity in its truest form, the team really do wear their hearts on their sleeves and I am so pleased that this was made so clear during your stay.I will be sure to send your praise to the team for your special experience.We hope to welcome you back very soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Jacqueline Taylor-

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Tabitha Grey on 20 Dec 2023
Dear Jacqueline,Thank you for your wonderful feedback of your visit to NoMad London.We are thrilled that you had such a special stay with us and hope to welcome you back again soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel in London Fantastic people, location and property Not cheap but good value for the West End Can’t wait to come back 😊
Stayed 4 nights in Nov 2023
Response from Tabitha Grey on 6 Dec 2023
Dear Robert,Thank you for your wonderful feedback of your recent stay with us at NoMad London. We are thrilled that you had such a special experience with us.I will be sure to pass on your compliments to the team.We look forward to welcoming you back.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice especially Tommy the concierge . He booked us into a wonderful restaurant and when I forgot my iPad in the room he quickly arranged to have it sent back to the states . Also we were upgraded to the most beautiful room !!!!! We could not believe how fortunate we were , huge windows facing the opera house , sitting room, dining room and upstairs bedroom, absolutely stunning!
Stayed 1 night in Dec 2023
Response from Tabitha Grey on 6 Dec 2023
Dear Jennifer,Thank you for your lovely feedback of your stay with us at NoMad London. We are so pleased that you enjoyed your room.I will be sure to pass on your compliments to our fabulous Tommy, for contributing towards a memorable visit.We hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

James A

Liked: Cleanliness, staff & service, property conditions & facilities
Only place to stay in covenant garden
Stayed 1 night in Nov 2023
Response from Tabitha Grey on 1 Dec 2023
Dear James A,Thank you for your lovely feedback of your recent stay with us at NoMad London.We hope to welcome you back very soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with warm and efficient staff
Stayed 5 nights in Nov 2023
Response from Tabitha Grey on 30 Nov 2023
Dear Natalie,Thank you for your wonderful feedback of your stay with us at NoMad London.We are so pleased you had a lovely visit.I will be sure to pass on your thanks to the team.We look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first NoMad experience was an exceptional one. Upon arrival, I was promptly greeted by friendly, knowledgeable staff who provided a seemless check-in. I was informed that as an Expedia VIP customer, I would receive a room upgrade and a free drinks voucher. My room was spacious, clean and remarkably quiet considering the prime location, just a short walk from Covent Garden tube station. Based on my experience, I would highly recommend this hotel.
Stayed 2 nights in Nov 2023
Response from Tabitha Grey on 24 Nov 2023
Dear Matthew,Thank you for your wonderful feedback of your recent stay with us at NoMad London.We are so pleased that you enjoyed the benefits as one of our valued Expedia VIP guests. We hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Dr Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay and courteous staff. A pleasant experience all round l. Thanks Dr
Stayed 7 nights in Nov 2023
Response from Tabitha Grey on 22 Nov 2023
Dear Dr Adam,Thank you for your lovely feedback of your recent stay with us at NoMad London.We are thrilled that you enjoyed your visit and will be sure to pass on your compliments to the team for making your stay special.We hope to welcome you back again soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tabitha Grey on 7 Nov 2023
Dear Michael,Thank you for your wonderful feedback of your stay with us at NoMad London.We are thrilled that you enjoyed your visit and hope to welcome you back again soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Tabitha Grey on 4 Nov 2023
Dear Michael,Thank you for your lovely feedback of your recent stay with us at NoMad London.We are thrilled that you had a special visit and hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay in in London
Stayed 1 night in Oct 2023
Response from Tabitha Grey on 18 Oct 2023
Dear Sadie,Thank you so much for your lovely feedback of your recent stay with us at NoMad London.We are thrilled that you had a special experience during your visit.We look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

roja, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is wonderful hotel in an excellent location. Rooms are beautifully decorated and spacious. Service and food us excelkent. Location is quiet but its within walking distance of shops, restaurant and tourust sited. Highly recommend.
Stayed 3 nights in Oct 2023
Response from Tabitha Grey on 18 Oct 2023
Dear Roja,Thank you for your wonderful message from your recent visit to NoMad London.We are delighted that you enjoyed the rooms and the decor within the hotel as well as the food offerings we have.I will be sure to share your comments with the team, no doubt they will be over the moon to hear you had such a memorable stay!We look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

6/10 Okay

Laura

Stayed 2 nights in Oct 2023
Response from Tabitha Grey on 4 Nov 2023
Dear Laura,Thank you for your feedback of your recent stay with us at NoMad London. Please feel free to reach out directly to me should you wish to pass on any further feedback on your recent visit.We hope to welcome you back to NoMad London in the near future.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Magalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Nomad when in London. I’ve stayed in other luxury hotels and none compared. The staff is amazing and the place is just beautiful. Spacious rooms, beautifully decorated.
Stayed 5 nights in Sep 2023
Response from Tabitha Grey on 18 Oct 2023
Dear Magalie,Thank you for your lovely feedback of your stay with us at NoMad London.We are so pleased that you had a memorable visit.I will be sure to pass on your compliments to the team for your wonderful experience.We look forward to welcoming you back in the near future.Best wishes,Tabitha GreyGuest Experience Manager

8/10 Good

barbara, Greenwich

Business traveller
Liked: Cleanliness, staff & service, amenities
I loved the Mexican restaurant, the food was delicious. I also really liked my room. It was really spacious. I didn't like how dark the entry is. I would definately come back but would sure prefer a well lit entry.
Stayed 3 nights in Sep 2023
Response from Tabitha Grey on 19 Sept 2023
Dear barbara,Thank you for your fabulous feedback of your stay with us at NoMad London. We are thrilled that you enjoyed our wonderful Side Hustle and the beautiful rooms we have on offer.We have noted your mention of the entrance being on the darker side, please feel rest assured that this will be passed on to my colleagues in management for their consideration.We look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Paul

Stayed 1 night in Sep 2023
Response from Tabitha Grey on 12 Sept 2023
Dear Paul,Thank you for your lovely review of your stay with us at NoMad London.We hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Sumit, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location in Covent, Garden, right across from the Royal Opera [landmark], just a few blocks from Soho, 10-15 minutes easy walk from Trafalgar Square, Piccadilly Circus, British museum, Chinatown. Victoria Coach Station is about a 15 minute taxi ride. In short, you cannot get a better location to stay downtown London. The Nomad restaurant is classy and posh and the food is great, the Nomad “library” is another classic evening meet and greet place. The heated floor (suite) is a plus, the closet had a good quality steamer, an umbrella and a hair iron (!!!) in addition to standard hair dryer which is amazing and very considerate. The concierge Sevice is always available and ready to help at all hours. Only con - skip the breakfast (nothing to talk about) and read carefully the “optional” Sevice tax (basically tip) they add to each day’s stay in the final invoice which can add up and not necessary at all.
Stayed 3 nights in Sep 2023
Response from Tabitha Grey on 7 Nov 2023
Dear Sumit,Thank you very much for your wonderful feedback of your recent stay with us at NoMad London.We are so pleased that you enjoyed the location of the hotel and that you enjoyed the food as well as the service from our amazing concierge team.I am sorry that the breakfast was not to your liking, I will be sure to pass this on to our chef and restaurant team for their consideration.The Accommodation service charge shows a breakdown of the discretionary service charges for our outlets and accommodation. Accommodation service charge accounts for 5% of the room rate per night and is a common gratuity distributed amongst all hotel staff, this is becoming more common in luxury hotels in London.This is a purely discretional service charge which goes towards the services provided by the Housekeeping team and the front of house teams.We hope to welcome you back to The NoMad in the near future.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Judith, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel Is at the top of the game! Always ask if you need something or helpful in every way👍 The food is delicious and the the bar is the Best in Town
Stayed 5 nights in Aug 2023
Response from Tabitha Grey on 12 Sept 2023
Dear Judith,Thank you for your lovely review of your stay with us at NoMad London.We are thrilled that you had a special visit and that you enjoyed the food and bar offerings at the hotel. We hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Tabitha Grey on 2 Sept 2023
Dear Vincenzo,Thank you for your review of your recent stay with us at NoMad London.We are so pleased that you enjoyed your visit.We look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

qing, san marino

Stayed 3 nights in Aug 2023
Response from Tabitha Grey on 28 Sept 2023
Dear Qing,Thank you for your lovely review of your recent stay with us at NoMad London.We are thrilled that you had a wonderful visit and look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel's unique style and ambiance; there is much detail and quality in the design. The location was essential to the entire experience and the service was outstanding.
Stayed 3 nights in Aug 2023
Response from Tabitha Grey on 30 Aug 2023
Dear Anthony,Thank you for your taking the time to write such a wonderful review of your stay with us at NoMad London.We are so thrilled that you enjoyed the ambiance and décor within the hotel, as well as our convenient location. We are very fortunate to be very much in amongst it in the hustle and bustle of central London.I will be sure to pass on your thanks to the team for making your stay special.We hope to welcome you back soon.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Tabitha Grey on 29 Aug 2023
Dear Linda,Thank you for your wonderful feedback of your stay with us at NoMad London.We look forward to welcoming you back in the near future.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything about this hotel exceeded my expectations. First of all the STAFF ! I cannot say enough about how well we were treated by every single staff member at this hotel. The attention was genuine and not contrite in the least, housekeeping deserves a metal and restaurant/bar staff were on their game at every turn. I know this is a little thing, but if you ring the desk they bring you fresh complimentary water. I loved this small touch, you felt as if you were not being grossly overcharged by a small necessity of life. The drinks at Side Hustle are undoubtedly the best you'll have in London, the Mexican food blew us away, very well executed. Having coffee in the Library felt like such a luxury. The decor and design throughout the property was brilliantly curated. Attention to detail at this property was spot on. We cannot wait to return to London just to stay here once again, Thank-you for a magical week in London NoMad
Stayed 4 nights in Aug 2023
Response from Tabitha Grey on 30 Aug 2023
Dear Stacey,We truly appreciate you taking the time to write your lovely review of your visit to NoMad London.We are so thrilled that you had such a wonderful experience with us. I will be sure to pass on your compliments to the team, namely the Housekeeping team and the bar team for their attention to detail and alchemy alike for making your stay special.We are very proud of what we do here and I am delighted that the passion and attention to detail reflected so clearly from the team.We look forward to welcoming you back in the near future.Best wishes,Tabitha GreyGuest Experience Manager

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such great friendly staff
Stayed 4 nights in Aug 2023
Response from Tabitha Grey on 22 Aug 2023
Dear Anne,Thank you for your lovely feedback of your stay with us at NoMad London.We are so pleased that you enjoyed your visit. I will be delighted to pass on your compliments to the team for making your stay memorable.We look forward to welcoming you back soon.Best wishes,Tabitha GreyGuest Experience Manager