"Great location to central train station, markets and city attractions. Room is not big, but is clean. The staff is friendly, helpful and professional. Especially the lounge is available 24/7, offers coffees, tea and fruits, really give a homey feeling and convenience. Really enjoy the stay."
"Very attentive and polite staff. Didn’t opt for breakfast so no opinion on breakfast. Very comfortable room. Just next to the train station so it was very convenient. "
"This was the BEST part of our 2 week trip. Excellent location. Walkable to everything! Money exchange right outside the door. Train station steps away. Lake, steps away. Mountains to die for! Shopping, restaurants, churches, attractions all easily withinh walking distance. And so quiet for a big city!!! We loved it and will stay at Hotel Monopol when we return!!!"
HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
10/10 Excellent
"Hermitage hotel is a wonderful place to stay Rafaela on reception did really great job on assisting us. Every staff there are nice and kind. Waking up with the lake lucerne and mountain view was amazing. We definitely coming back. Highly recommended for others to enjoy."