Malevizi Hotel with Pool

"Fantastic staff and facilities "

"I recently stayed at Agapi Beach Hotel with my husband and our 15-month-old baby, and unfortunately, our experience was extremely disappointing. From the moment we arrived, we found the staff to be rude and inattentive, which made what should have been a relaxing family trip feel quite uncomfortable. As parents travelling with a young child, we really value warmth and support, and this was noticeably lacking throughout our stay. It’s also worth noting that we appeared to be the only Black family at the hotel, which made the overall experience feel even more isolating—particularly given the lack of warmth and attentiveness we encountered. The food was another major letdown. The options were very limited and highly repetitive, which is frustrating when you’ve booked an all-inclusive package expecting variety and quality. It became difficult to even look forward to meals. To make matters worse, the weather during our stay was poor, and there seemed to be no contingency plan in place. Many of the all-inclusive amenities we paid for—such as access to pools, snacks, and drinks—were either unavailable or significantly limited due to the rain. This left us feeling like we didn’t receive the experience or value we had paid for. Overall, this stay did not meet our expectations at all, especially as a young family looking for comfort and ease. I wouldn’t recommend this hotel based on our experience."

"Excellent"

"Bed bugs, and at the beginning of the season none of the things adevertised like the on site restaurants, no indoor pool etc were open. There is some serious misrepresentation from the pictures. "

"Clean rooms, pleasant staff, relaxing atmosphere!"

" We had a really lovely stay at Out of the Blue Hotel in Crete. The location is absolutely wonderful — surrounded by beautiful beaches and stunning views. Our room was spacious and comfortable, and we were pleasantly surprised with a free upgrade on arrival, which made our stay even better. The reception and restaurant staff were exceptionally welcoming and friendly — they really made us feel at home from the moment we arrived. The only downside, and the reason for giving 4 instead of 5 stars, was the limited variety of meat options in the main restaurant. It would have been nice to have a bit more choice, especially towards the end of the season. We were also disappointed that we couldn’t get even one night at the à la carte restaurant, especially since the hotel was nearly closing for the season in late October. When we gave our feedback, the guest relations lady didn’t take it very well and rather bluntly mentioned that no other guests had complained about the limited meat options — we felt this was a bit rude and dismissive. Overall though, it’s a beautiful resort in a fantastic location with great staff. "

"The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort. "