Cartagena Mall Plaza El Castillo Hotels

"We had a wonderful stay at Sofitel! The breakfast was delicious and the service outstanding — every staff member we met was friendly and attentive. We enjoyed the pool every day and had an amazing time with the crew who always made sure we were well taken care of. Highly recommended!"

"Amazing, perfect "

"Clean room, staff very helpful and courteous "

"Juan and Henrry at the front desk were very friendly and going far and beyond in order to help you. Favio and Lilibeth at the restaurant always offering a smile and a good service."

"The service was very good, as was the cleanliness and location. My only suggestion is that the restaurant menu should be more varied and changeable because they offer the same food every day."

"The staff were incredibly kind, professional and team players in this cozy little boutique hotel where we were made to feel immediately at home with their delicious and plentiful breakfasts made right on the spot, fresh and nutritious! We would like to send out a special shout out to their 2 in house chefs, And front desk staff who first received us, namely Ronaldo… and them Maria, Daniel and Sebastian . Huge thanks for your amazing hospitality! We loved the little gym equipped simply to make you sweat with a work out! The location was central and super handy to all historic sights"

"Nice hotel "

"Amazing experience "

"Incredible hotel in the absolute centre of the old city. Massive, well appointed rooms with oversized king size 4 poster beds. Great service, Ortiga toiletries and top end attention to detail. Breakfast at Michelin rated Alma restaurant is probably the best in the city. "