It was only after we had paid the deposit that the owner told us we would need to pay 120 euros for cleaning, on the day of our arrival. When we questioned this, we were issued with an ultimatum - either pay or cancel, thus losing the deposit.
On the second day of our holiday, following a rain shower, we awoke to a flood in the balcony with a significant leak in the ceiling - we cleaned up the area and texted the owner, however, received no response. As the leak continued we telephoned the owner the next day, but again, no repair was carried out. This meant that we were left to mop up a couple of times each day, eventually finding a bucket to try and catch the leaks. This did not contribute to a relaxing environment and we were unable to use the balcony as much as we would have liked, which was one of the main reasons for booking the apartment. The leaks continued for 5 days of our week long stay with no response from the owner.
We kept the apartment clean at all times, putting rubbish out in the bins, etc, only to be told on the day of departure, that we should have emptied the kitchen bin, which was quite small and which we did not have time to take out.
The person who gave us the keys spoke very little English, thus making communication difficult. We were not provided with any information of the area.
The owner would only communicate in German and when we asked for translations, these were provided in poor English, again, adding to difficulties in understanding the content.