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Reviews of ibis Manado City Center Boulevard

3.5 out of 5
ibis Manado City Center Boulevard
Jl Piere Tendean Boulevard No 85, Sario Utara Lingkungan 3, Manado

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 2 nights in Feb 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, food and staffs! Totally recommended. Definitely place to stay when you're in Manado.
Stayed 6 nights in Oct 2019
Response from Ugie on 30 Oct 2019
Dear our valuable guest, We are very happy and thank you very much to tell us your experience during your stay at Ibis Manado City Center Boulevard. It is always a pleasure to have positive feedback and we will continuously working on improving our quality of service to every guest in Ibis Manado Thank you again and we are expecting you on your next stay with us Sincerely, Rispugi Listanto - General Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from ibis manado on 11 Jul 2019
Dear Our Valuable Guest, We sincerely appreciate you taking the time to inform us of your recent experience in ibis Manado City Center Boulevard specially for our friendly staff. We are delighted to know that you very enjoyed to stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are look forward to welcoming you back very soon. Sincerely, Afif Khairi General Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from ibis Manado City Center Boulevard on 23 Apr 2019
Dear Mr. Mark, Thank you for taking your time to review regarding your stay at ibis Manado City Center Boulevard. We have received numerous reviews for our hotel. We are delighted to know that you very enjoyed to stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We pride ourselves on delivering a consistently good service throughout and we were very happy to know that this was your experience. We look forward to welcoming you back in the near future Sincerely, Afif Khairi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite counter staff. Clean environment. Within walking distance to Manado Town Square.
Stayed 1 night in Sep 2018

8/10 Good

nona, indonesia

Liked: Cleanliness, room comfort
Aircon is not cold
The aircon is not cold in our room but all they did is just keep sending the engineering to fix it. After 2 hours being fixed by the technician I had too complain again because it was just the same!! They just keep on sending technician instead of giving me a new room. I was travelling with my baby and its almost 10 pm so I really had to make a hard complain until they give me a new room.. What a service..
Stayed 2 nights in Jun 2018

8/10 Good

Noorleaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Afif on 9 Feb 2018
Dear Mr/Mrs Noorleaha, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Afif Khairi General Manager

8/10 Good

Bambang

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for location and comfort
Location was great, opposite the shopping malls (which we visited every night for dinner, shopping, movie etc). Room and toilet could do with more hooks for hanging stuff and wet towels.. speaking of towels, they only come in one size (large bath towel). Would have much preferred if smaller towels are also available. I wasn't thrilled with the buffet breakfast selection. While coffee choices were great, more choices of bread and making yoghurt available would have made me happier. Overall I would still recommend the hotel for its location and value for money. Service was helpful and friendly too.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near mall
This hotel nice and comfort but some guest with children very noise make loud sound and scream with run so I disturbing with this noise
Response from General Manager - ibis Manado on 17 Jul 2016
Dear Guest, Thank you for taking the time to tell us about your experience at ibis Manado City Center Boulevard. I am happy to hear that our hotel is nice and comfort for your stay. Unfortunately some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are on serious attention about alternative food and the noise caused by other guest that have to be applied based on our standard operating procedures. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope your next stay will be more pleasant than the previous one. Sincerely, Afif Khairi General Manager

10/10 Excellent

Volker

Stayed 1 night in Sep 2023

10/10 Excellent

Volker

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが親切で、施設はきれいでした。
Stayed 2 nights in Feb 2020

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voor herhaling vatbaar .
Het was meer als mijn verwachting . Omdat ik zout arm eet kreeg ik extra hulp bij het eten .het werd speciaal voor mij gemaakt . En voor mijn vrouw was het ontbijt prima . Ruime keuze . Alleen hotel.com zet verkeerde informatie op de site . Er is geen vervoer geregeld naar her vliegveld .dat moet je zelf doen .
Stayed 4 nights in Aug 2019
Response from ibis manado city center boulevard on 30 Aug 2019
Dear Our Valuable Guest, Thank you for taking your time to leave a positive review for us. We are delighted to read that you had an excellent stay here at ibis Manado City Center Boulevard. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We pride ourselves on delivering a consistently good service throughout and we were very happy to read that this was your experience. We look forward to welcoming you back in the near future. Sincerely, Rispugi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und hilfsbereites Personal. Das Hotel wird von asiatischen Gästen offenbar sehr gerne frequentiert, die Küche ist aber auch auf europäische Gäste ausgerichtet.
Stayed 1 night in Apr 2019
Response from ibis manado on 11 Jul 2019
Dear Our Valuable Guest, We sincerely appreciate you taking the time to inform us of your recent experience in ibis Manado City Center Boulevard. We are delighted to know that you very enjoyed to stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are look forward to welcoming you back very soon. Sincerely, Afif Khairi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi strategis
Lokasi strategis dan nyaman
Stayed 1 night in Apr 2019
Response from ibis manado on 25 May 2019
Dear Our Valuable Guest, Thank you very much for your feedback and that is true that our hotel has a very strategic location. We are delighted to read that you had an excellent stay here at ibis Manado City Center Boulevard. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back in the near future. Sincerely, Afif Khairi General Manager

10/10 Excellent

Carlos, Medellin, Colombia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, comfortable mattress, very helpful staff with good English. The bathroom was very small, but well distributed.
Stayed 1 night in Dec 2018
Response from Afif Khairi on 12 Dec 2018
Dear Mr Carlos, Thank you for choosing ibis Manado City Center Boulevard for your recent visit in Manado. And our appreciation for the time you have taken during share this stay experience. It is always a pleasure to receive positive feedback. Thank you for your good comment about cleanliness, comfortable room, and helpful staff at our hotel. We are looking forward to welcome you back in Ibis Manado City Center Boulevard in the near future. Sincerely, Afif Khairi General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goed hotel..perfecte ligging bij winkels .
goed personeel..goede service.aan te bevelen voor mensen die graag van manado willen genieten.
Stayed 3 nights in Jan 2018
Response from Afif on 9 Feb 2018
Dear Valuable Guest, We would like to thank you very much for taking your time to write your experience during your stay at ibis Manado City Center Boulevard. Highly appreciate for your positive reviews about our services, friendly staff, and it was very pleasant to welcoming all of guests. I will share your experience with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for your reviews and we are looking forward to welcoming you for the next stay with us. Sincerely, Afif Khairi General Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
No more 団体客
あまりに傍若無人な団体客の振る舞いと喧騒で、散々でした。特に食事時のエチケットの欠如には辟易しました。卵を焼く係は、いつも長蛇の列。少しは考えた方がいいと思います。スタッフの対応は、まあまあ良かったですが・・・。
Stayed 3 nights in Dec 2017

10/10 Excellent

muhamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017
Bapak Muhamad yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Manado City Center Boulevard. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat Kami, Afif Khairi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Valuable Guest, We very much appreciate your review regarding your stay at the ibis Manado City Center Boulevard. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Afif Khairi General Manager