Kyoto Manshu-in Garden Hotels

"The room was clean and comfortable. One thing I found a bit unusual was that there was no hand soap in the toilet area near the small basin. I noticed the same in another hotel, so I’m not sure if this is common in Japan or specific to this hotel. The breakfast area was spacious with plenty of seating. I arrived around 9:00–9:15 am and didn’t have to wait to be seated, which was great. There was a good selection of both Western and Japanese breakfast options. However, as some other guests have mentioned, certain hot items such as steak and vegetables were not very warm. The display showed 50°C, but the food itself felt cooler than expected. I’m not sure if this is a hotel policy or something that was overlooked. The staff were friendly and very helpful. They even arranged to ship my luggage to my next hotel in Tokyo, which made my trip much easier. The location of the hotel is also excellent."

"A very good hotel, ideally located in central Kyoto, just steps from the river, Nishiki Market, and a covered shopping street. The staff were pleasant and helpful, and the room was clean, quiet, and comfortable. The bed and pillows are firm, but I personally slept very well. My only critic is the laundry room, which is much too small for the size of the hotel. I had difficulty accessing a dryer before hours and had to hang my clothes in the room without having access to a drying racks."

"Staff are helpful. Excellent service from housekeeping. Luggage delivery is very convenient. the concierge has an alternate to the luggage they advertise which delivers late. the alternate was faster; Nice hotel"

"Good!"

"No one to help with luggage; front desk would not make dinner reservation--told to walk downstairs and do it myself; very small room; sink and vanity in bedroom area instead of the bathroom; no English television station; no view from bedroom to outside; charge for everything, for example the cappuccino at breakfast and ice at bakery; gym is very small, cold, bad smell, no water and no towels; service staff often unfriendly and unprofessional. Not recommended!"

"We really enjoyed our stay at this hotel, the rooms were to an excellent standard and the cleaners did an exceptional job at tidying our room. The hotel has many facilities, such as 4 restaurants to choose from, and they provide a quality breakfast. Though that can get a bit repetative because the same foods are being served. The staff are incredibly polite and helpful, and we had no problems checking in. The location of the hotel is inconvienient. It is a good 10 minute walk to the metro. Though luckily there is a shuttle bus that takes you to the metro station every 20 mins, which we used regularly. Overall, our stay at Kyoto Brighton hotel was lovely, and would recommend to anyone who is travelling to Kyoto. "

"This was our favorite hotel on our 10 day trip to Japan. The onsen was amazing, the massage chairs hit the spot when available, and we enjoyed the free coffee / ice cream / ramen daily. We did not add breakfast. The check in area can get hectic, but they had plenty of staff and things moved along nicely. Highly recommend!"

"Just room as expected "

"Beautiful property with the pond and the garden. Hotel is impeccable clean, comfortable and polite everything you would expect from a luxury hotel. Next time we’re in Kyoto we will stay here again. Thank you ! "