「Check in says 2pm. Get there at 2pm to check in and guy tells me its at 4pm. I show him the email saying 2pm and he says not 2pm. I asked if rooms were ready as we had 3 rooms booked, he didnt look at anything just told me nothing available. I came back at 330 and it was a different worker and no problems checking in. First guy was very rude and dismissive and had no interest in us being there. Next day we seen a bunch of other angry people trying to check in at 2pm. The property needs to be...
「We did not have a working phone in our room.And when I asked why I was told by the front desk is because they're upgrading their system, their housekeeping stuff locks drastically is frozen. Concerned things were not replaced or refreshed in the room. I had to go down and ask for things. Every time that they cleaned it and plus stuff was getting missed the rooms in my opinion, do not match the pictures as a room that we are in was very outdated and looked nothing like the picture most of the...