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Reviews of Inn on Water Street

3.5 out of 5
Inn on Water Street
560 S Water St, Marine City, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 118 reviews" "
Rating 8 - Good. 13 out of 118 reviews" "
Rating 6 - Okay. 10 out of 118 reviews" "
Rating 4 - Poor. 4 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean property and rooms! The balcony was perfect for watching the freighters on the river and the ladies who checked us in were super friendly and helpful! We stayed one night with our dog and would definitely come back.
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk greeted us warmly and answered our questions enthusiastically. She recommended the local seafood restaurant and it was excellent. We hope to make another visit in the summer.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and great location. Loved the balcony and watching all the Freighters.
Stayed 1 night in Dec 2023

2/10 Terrible

Kim, Redford

Stayed 1 night in Dec 2023

10/10 Excellent

ian

Stayed 1 night in Nov 2023
Response from Ben on 11 Dec 2023
Hi Ian, We're so glad you enjoyed your stay. Thanks for the review.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem on the river…
This hotel was perfect, located on the edge of town and we had a perfect view of the river to see all the freighters. Our room was perfect, decorated very nice and clean. Walking distance to all the restaurants and shops in town. We loved our stay!
Stayed 1 night in Nov 2023
Response from Ben on 13 Nov 2023
Stephen, We are thrilled that you enjoyed your stay! Thank you for the review. We hope to see you again.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ben on 22 Oct 2023
Thank you for the awesome review, Amy! We're looking forward to seeing you again!

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to enjoy the river and the restaurants and shops along the street.
Stayed 1 night in Sep 2023
Response from Ben on 16 Oct 2023
Marine City appreciates you. Thanks for coming!

8/10 Good

Jim

Stayed 2 nights in Sep 2023
Response from Ben on 16 Oct 2023
Thank you!

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay very much. loved the balcony view. the bed was very comfortable and the room spacious. would have liked a coffee maker in the room
Stayed 1 night in Sep 2023
Response from Ben on 22 Sept 2023
Thank you so much for the feedback. We'll be working on that.

10/10 Excellent

Janet

Stayed 1 night in Sep 2023
Response from Ben on 12 Sept 2023
Thank you so much, Janet! We're glad to have you.

8/10 Good

Fedaa Faith

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They have tried to update the style of the rooms to make it desirable for the viewer which was minimal & nice, however they list Free breakfast which was a lie! Its not only no breakfast, but its not even continental breakfast!! What they had is packaged donut, yogurt and packaged plane mini bagels with no cream cheese? Their multi coffee machine maker was broken =( and no tea either. We paid $276, which is high! However, we did enjoy it being in heart of downtown Marine city and walking distance from our favorite Restaurant Marine City Fish Company, plus part of the hotel window was facing St. Clair River. Do your math before you book. Bottom line.
Stayed 1 night in Sep 2023
Response from Ben on 7 Sept 2023
Hi Fedaa, Sincerest apologies. We're in the process of adjusting our breakfast. We're shooting for local fair but sometimes that's a hard thing to do. Please give us a try again sometime.

6/10 Okay

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property, newly built, desk service is very friendly, everything is within walking distance. Local shops, bars, bakery, ice cream, restaurants, small beach area. Coffee, danish/muffins available for breakfast. Would come back again, thank you!
Stayed 1 night in May 2022

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, in a cool riverside location. Highly recommend.
Stayed 1 night in Apr 2022

6/10 Okay

Kimberly or Kim K

Travelled with family
Liked: Cleanliness
Doors were locked when got there. Check in was 3pm I was 39 minutes early and you can’t get in any earlier. Restaurant is closed and should of updated that on website. Room was very clean except for ironing board drawer was broken and just left torn apart, Breakfast included is a bakery item in a wrapper, so if u stay don’t expect much. Spending 230.00 for a one night stay is too high for this place unfortunately.
Stayed 1 night in Apr 2022

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

MARK

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !! Amazing view ! Definitely would stay again. Booking in was very easy. Rooms are very nice.
Stayed 1 night in Apr 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay downtown. Balcony room was perfect with a great view. Staff was very nice. Grab and go breakfast was perfect. Chandelier needs a cleaning more often. Multiple cob webs on the light. I would definitely stay again.
Stayed 1 night in Feb 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the new digital entry system for the room and hotel. The manager, Renee, was very friendly and helpful. The ocation is good.
Stayed 1 night in Jan 2022

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.. just disappointed the restaurant is closed. Would have been nice to known that before booking
Stayed 2 nights in Jan 2022

8/10 Good

Kurt, Shelby Twp

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn is in a great location overlooking the river. The rooms are clean and accomodating. Its on the corner of two main roads so you can hear the traffic in your room. The restaurant attached to the Inn has been closed since Covid and hopefully next season it will be open.
Stayed 1 night in Dec 2021

10/10 Excellent

Tina

Stayed 3 nights in Dec 2021

10/10 Excellent

TERA, Utica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Dec 2021

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the hotel very much. However, the breakfast is not the greatest.
Stayed 1 night in Nov 2021

10/10 Excellent

Richard L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very conveniet
Stayed 1 night in Oct 2021

6/10 Okay

Susan Kay

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was very nice. We left very early in the night because of other guests partying and making lots of noise. We were trying to be considerate guests because we had our dog who was upset about the noise. I called to front desk twice and nothing was done so we left.I have not heard from manager with an apology even after I have emailed them. Would not stay here again.
Stayed 1 night in Oct 2021

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room! Beautiful view from room
Beds are extremely comfortable! Didn’t use much as I only stayed because I needed to rest before my flight back home the next day. I like that at night there is a code for the doors. Safe and secure. The lady that checked me in was friendly. Thank you for a good nights rest! If I’m ever back in the area I would stay again!!
Stayed 1 night in Oct 2021

6/10 Okay

LORI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Across the street from the water looking out to Canada. Staff not friendly and toilet paper was see through for $200 night you would think it would be better than gas station toilet paper.
Stayed 4 nights in Oct 2021

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the room. Traffic on the street was noisy. We would stay again. Very convenient to downtown. Loved that they provided wine glasses, corkscrew and refrigerator. Cool coffee machine downstairs for breakfast.
Stayed 1 night in Oct 2021

6/10 Okay

Deb

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the set up of the room! Great bed! Great storage! Beautiful view and balcony BUT no coffee pot in the room, very thin walls, broken drawers and towel rods! Seems to have been poorly built! The room needed painted! The shower needed attention, too!!
Stayed 1 night in Sep 2021

10/10 Excellent

Monica

Liked: Cleanliness
Liked the staff friendliness
Stayed 1 night in Sep 2021

10/10 Excellent

Tera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location , love the view, great people working there. Wonderful experience, very clean. One thing i would suggest is that there has been water build up in the seals of the shower doors and mold has formed under the clear sealer because you can't get to it on a surface clean. I would recommend this properly look closely at this in all rooms and re-seal or get black seals on he shower doors to hide it! That was the only thing that i didn't love about this place.
Stayed 1 night in Aug 2021

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and easy to get to.
Stayed 1 night in Aug 2021

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2021

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I WOULD HAVE LIKED COFFEE AVAILABLE IN MY ROOM FIRST THING IN THE MORNING. OTHER THAN THAT I HAD A VERY ENJOYABLE STAY.
Stayed 1 night in Aug 2021

6/10 Okay

Mika

Disliked: Cleanliness, staff & service
The shower was very dirty And had hair in it.
Stayed 2 nights in Aug 2021

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Dulce

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room 9 on the second floor truly transported us into a beautiful vacation. The view was right across the St. Clair Lake truly an amazing site.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the cutest place ever. We like different and this was different. In a good way! Very relaxing . We sat on the balcony in the great rocking chairs ,drank wine and watched the freighters go by pretty much all night. It truly was delightful. I would recommend this Inn to everyone who wants to stay in Marine City. The staff was great !!!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet...friendly and helpful staff
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location is supreme. Wall insulation insufficient, very noisy at night. Air conditioner noisy.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly with beautiful rooms. I would definitely stay again!!
Stayed 1 night in Jun 2021

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
My new home away from home. Absolutely one of the nicest stays I’ve had in a long time.
Stayed 2 nights in Jun 2021

8/10 Good

Karen

Liked: Property conditions & facilities, room comfort
Great stay, sad breakfast
We had a very nice, clean room with an amazing view of the river. Sadly, the floor in our room was starting to come up and apart. Also, even though it is still COVID times, what was provided for breakfast was pathetic. When we left we went to a very wonderful bakery just down the street. Seems something better could have been served, or a credit given for lack of breakfast. We were given a small bottle of champagne to toast our anniversary. That was very thoughtful.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but next time we like a non handicap room and one with a view of the river.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with wonderful view of the water.
Stayed 1 night in May 2021