“I liked the location. The property and the beach were great. There was one particular front desk staff member who checked us in who was not clear on some important details regarding the resort fee and use of a 75 dollar credit that came with our room. The same agent also was unhelpful when it came to having our room cleaned. There were more amenities that we could have used at the resort but the same front desk staff member did not explain anything about that either. It really was the one staff……
“I liked the location. The property and the beach were great. There was one particular front desk staff member who checked us in who was not clear on some important details regarding the resort fee and use of a 75 dollar credit that came with our room. The same agent also was unhelpful when it came to having our room cleaned. There were more amenities that we could have used at the resort but the same front desk staff member did not explain anything about that either. It really was the one staff……
Khaled Walid