Kuala Lumpur Melawati Mall Hotels

"The air freshener in the lifts was so strong it made me nauseous being in such a small space with such a strong scent "

"This hotel was one of the best hotels we have stayed in. Very affordable luxury. The room was 10/10. In a different booking the room did smell a bit like wet carpet, however after running the very powerful aircon the room smelled a bit less. Our room was spacious, if we wanted more water or towels they would be delivered straight away. The pool was a cool refreshment after a hot day. The highlight was the breakfast buffet which we ate everyday. It was life changing. Definitely worth paying extra for the buffet as it really set us up for a great day! The hotel location was also prime, only a 10 min walk to the Petronas Towers, and very close by via car to every other attraction. Would stay here again if we ever returned to Malaysia. "

"The view very normal "

"Very clean"

"Pros: 3 adult stayed in club room. Got upgraded to twin tower view room. Mai and her team in club room were brilliant. Free laundry limited to 5 items per day is such a god sent. Checked in at club room is a plus. Huge club lounge with fab views. Cons: no more premium champagne which we were looking forward to. We weren’t told what we were served when we asked for champagne. When approached to see what they were, found out it was sparkling wine and was told it was from Spain which was rather odd - not a cava but sparkling chardonnay (from Spain apparently….).Staff members serving drinks need to be more transparent and well trained in this regard. Food and drinks were no longer premium. Spread were a lot more premium in the past.Bring back the Bollinger!"

"Amazing value for location and suite size. Wish I could’ve stayed longer. Lovely spacious suite with everything you could need, quiet and near the famous towers. Great value top notch."

"It was an awesome staying. The staff (Ms. Samanda) was super friendly."

"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected "

"Air conditioner performed poorly. Elevator card key was a major annoyance requiring multiple efforts to work. Loud motorcycles on the street outside my window all night long. No bottled water, only tap water (allegedly filtered). Staff was very friendly and kind but the other issues overshadowed their hospitality."