Manila Metropolitan Museum Hotels

"Misleading Listing – Not as Advertised I am writing this review to warn future travelers. Unfortunately, this property is highly overrated. I ignored previous negative reviews and gave the owner a chance, but they were completely right. This is a privately rented SMDC condo near the airport. Transportation is limited—no jeepneys, only taxis (around PHP 200 to Mall of Asia). Cleanliness was poor. The unit had a mouldy smell, dusty fan, non-working air conditioner, and a toilet needing upgrade. I found a cockroach on the kitchen counter, a false eyelash on the blanket, unknown splash marks on the bedroom mirror, and a stained mattress (photos provided). The unit was not prepared for our stay. We booked for 6 guests but were given only 2 towels. The kitchen was incomplete (only 2 mugs, no drinking glasses). When I requested glasses, I was told to buy paper cups downstairs. The listing photos and description are misleading. Many advertised amenities were missing, including pool access, minibar, BBQ grill, cleaning supplies, kitchen and bathroom essentials, and workspace items. “Spa access” only means a paid massage shop on the ground floor—no free spa. We booked an “Executive Condo” for 8 guests with 2 queen beds and 2 sofa beds. In reality, there was 1 queen bed, 1 floor mattress blocking the door, no sofa beds, just a small sofa and thin floor mat. Check-in was not smooth, and there is no phone or intercom in the unit—you must go downstairs to fetch guests yourself. I r"

"The room is clean Very helpful staff "

"Nice place to get away"

"Get place great staff"

"Very helpful staff .. Room most comfortable,clean and quiet"

"Room was clean, and was complete with all the things I needed during my stay. Its location was very nice as well, its close to a mall. The staff were courteous. They never failed to ask me what I need in the room especially the housekeeping guys. It was a pleasant stay all in all."

"Business Trip, 1 Person My stay at Hop Inn Hotel Ermita Manila was excellent. The entire property felt clean, safe, and very well maintained. My room was spotless, the bed comfortable, and everything—from the air conditioning to the shower—worked perfectly. The staff were very friendly, polite, and helpful at all times. Check-in and check-out were fast and uncomplicated, and the security team gave me a very reassuring feeling during my entire stay. The location is also great: central, easy to find transportation, and surrounded by shops and restaurants. Overall, the hotel offers an amazing price-to-quality ratio, and I truly appreciated the calm, efficient, and welcoming atmosphere. I would definitely stay here again. Salamat"

"Room was good and clean"

"Staff are courteous and they are very accommodating. They upgrade us for free breakfast! Will come back soon!"